Skip to content
SPECIFICTION
Get listed

CX Impact

maxshelukhanov.ru

Free plan Open source WebWindowsmacOSLinuxSelf-hosted
Visit maxshelukhanov.ru
Spec score 8.9 #1 of 23 in Customer Journey Mapping Software

What it is

CX Impact is a portable skill for AI agents that turns supplied documents, process descriptions, and numbers into visual maps. It can produce customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels. Its maker names product managers, analysts, designers, and service teams as intended users. Results include interactive HTML, editable JSON, and a source snapshot; the viewer can export SVG, and funnels can also export CSV. The HTML opens without a server or CX Impact account. Installation instructions cover Codex, Claude Code, OpenCode, and DeepSeek Harness. The code is MIT-licensed and costs nothing; AI agent and model usage depend on the user's plan. Map creation runs in the user's agent environment with the selected model provider, while generated HTML makes no network requests. Quantitative funnels need user-provided data and metric definitions, and the viewer has no visual editor.

Spec sheet

What it does
CX Impact turns documents, process descriptions and numbers into customer-journey maps, service blueprints, process maps, scenario comparisons and sales funnels.Read 15 Oct 2026 · maxshelukhanov.ru
Audience
The maker identifies product managers, analysts, designers, and service teams as its intended users.Read 4 Oct 2026 · maxshelukhanov.ru
Integrations
Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness.Read 4 Oct 2026 · maxshelukhanov.ru
Support
The maker links to GitHub documentation, releases, and an issue reporting page.Read 4 Oct 2026 · maxshelukhanov.ru
License
The repository is released under the MIT License, including permission to use, modify, distribute and sell copies.Read 15 Oct 2026 · github.com
Agent integrations
Installation is documented for Codex, Claude Code, OpenCode and DeepSeek Harness.Read 15 Oct 2026 · maxshelukhanov.ru
API and SDKs
The published integration mechanism is an agent skill with JSON inputs and outputs; no separate API or SDK is documented on the product guide or README.Read 15 Oct 2026 · github.com
AS IS / TO BE
The tool compares current and target scenarios and keeps correspondences and sources visible.Read 15 Oct 2026 · maxshelukhanov.ru
Browser verification
Chrome was checked at 1366×900 and 1920×1080; other browser engines and screen readers are not claimed as tested.Read 15 Oct 2026 · github.com
Codex invocation
Codex users invoke the skill with `$cx-impact`.Read 15 Oct 2026 · github.com
Customer journey maps
The customer-journey view describes user goals, interactions and barriers identified in supplied materials.Read 15 Oct 2026 · maxshelukhanov.ru
Data processing location
Map creation runs in the user's agent environment through the selected model provider.Read 15 Oct 2026 · maxshelukhanov.ru
Documentation depth
The repository links installation, troubleshooting, format, verification, evidence, contribution and changelog documentation.Read 15 Oct 2026 · github.com
Editing
The viewer has no visual editor; users can revise results by providing the previous JSON and new information to the agent.Read 4 Oct 2026 · maxshelukhanov.ru
Editor limitation
The viewer is not a visual editor and is not a complete BPMN tool.Read 15 Oct 2026 · github.com
Evidence handling
Requirements, observations, hypotheses, proposals and unknowns remain separate in generated maps.Read 15 Oct 2026 · github.com
Evidence limitation
Automated checks cannot independently verify person identity or cohort maturity, and human source review remains necessary.Read 15 Oct 2026 · github.com
Experimental status
The README describes CX Impact as an experimental public product intended to structure discussion rather than prove authored claims.Read 15 Oct 2026 · github.com
Funnel limits
A quantitative funnel requires user-supplied data and metric definitions; missing values remain unknown.Read 4 Oct 2026 · maxshelukhanov.ru
Funnel size limit
Funnels support up to 32 transition nodes and 48 edges, so larger scenarios may need multiple maps.Read 15 Oct 2026 · github.com
Installation command
The documented installer command is `npx skills add shelasmax/cx-impact --skill cx-impact`.Read 15 Oct 2026 · github.com
Installer requirement
The verified Skills CLI installer requires Node.js 22.20 or newer, npm and internet access.Read 15 Oct 2026 · maxshelukhanov.ru
Maker background
The maker's profile states 22-plus years of management and industry experience, with responsibility for businesses up to RUB 20 billion, 270-plus retail locations and up to 1,300-plus employees.Read 15 Oct 2026 · maxshelukhanov.ru
Maker identity
The product page identifies Maksim Shelukhanov as its maker and describes him as a business and transformation executive.Read 15 Oct 2026 · maxshelukhanov.ru
Manual installation
Manual setup copies the complete cx-impact directory into the agent's skills location.Read 15 Oct 2026 · maxshelukhanov.ru
Map size limit
Maps support between 2 and 12 stages.Read 15 Oct 2026 · github.com
Map types
It creates customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels.Read 4 Oct 2026 · maxshelukhanov.ru
Offline viewing
Generated HTML opens in a browser without a server, account or CX Impact subscription.Read 15 Oct 2026 · maxshelukhanov.ru
Output formats
Results include standalone HTML, editable JSON, SVG export, source bundles and CSV tables for funnels.Read 15 Oct 2026 · github.com
Outputs
Results include interactive HTML, editable JSON, and a source snapshot; the viewer exports SVG, and funnels also export CSV.Read 4 Oct 2026 · maxshelukhanov.ru
Process maps
Process maps show participants, handoffs, conditions, failure recovery and responsibility changes.Read 15 Oct 2026 · maxshelukhanov.ru
Repository status
The public GitHub repository shows zero stars and zero forks.Read 15 Oct 2026 · github.com
Requirements
The renderer needs Node.js 18+; the maker lists Node.js 22.20+, npm, and internet access for its verified Skills CLI installer.Read 4 Oct 2026 · maxshelukhanov.ru
Revision workflow
Revisions use the previous JSON plus new material, producing a separate updated bundle while preserving the prior version.Read 15 Oct 2026 · github.com
Runtime dependencies
The renderer uses built-in Node APIs and does not require runtime packages, a server or an external rendering service.Read 15 Oct 2026 · github.com
Sales funnels
Funnels display stage counts, conversion, stalled progress, supplied recovery flows and repeat-purchase calculations.Read 15 Oct 2026 · maxshelukhanov.ru
Security and data
Map creation happens in the user’s agent environment with the selected model provider, and generated HTML makes no network requests of its own.Read 4 Oct 2026 · maxshelukhanov.ru
Security behavior
Generated HTML makes no network requests of its own.Read 15 Oct 2026 · maxshelukhanov.ru
Service blueprints
Service blueprints connect customer actions with staff work, internal teams and supporting systems.Read 15 Oct 2026 · maxshelukhanov.ru
Sharing
Generated HTML opens without a server or CX Impact account.Read 4 Oct 2026 · maxshelukhanov.ru
System requirement
Rendering and rebuilding require Node.js 18 or newer.Read 15 Oct 2026 · maxshelukhanov.ru
Testing scope
The maker reports Codex installation and renderer testing, while noting no model-driven end-to-end test for Claude Code or OpenCode and no harness execution test for DeepSeek Harness.Read 4 Oct 2026 · maxshelukhanov.ru
Themes and designs
The viewer offers Classic, Graphite, Workshop and Signal designs with Light, Dark or System modes.Read 15 Oct 2026 · github.com

Plans and prices

CX Impact Free MIT-licensed project code · AI agent and model usage depend on your plan Read 4 Oct 2026 · maxshelukhanov.ru
Open-source project Free MIT-licensed code · AI-agent/model usage depends on chosen provider plan · consulting separate Read 15 Oct 2026 · maxshelukhanov.ru

Every CX Impact plan and price →

Strong points and limits

Strong points

  • Creates five types of maps, including service blueprints.
  • Exports interactive HTML, editable JSON, and a source snapshot.
  • HTML opens without a server or account.
  • Funnels export CSV; the viewer exports SVG.
  • MIT-licensed project code costs nothing.

Limits

  • AI agent and model usage depend on the user's plan.
  • Quantitative funnels require supplied data and metric definitions.
  • The viewer has no visual editor.
  • No model-driven end-to-end test is reported for Claude Code or OpenCode.

Who it suits

It suits product managers, analysts, designers, and service teams who want to turn supplied material into visual maps. Users who need quantitative funnels must supply data and metric definitions.

CX Impact in depth

Read the full write-up

CX Impact suits product managers, analysts, designers, and service teams who already work with AI agents and want to turn source material into several kinds of maps. Its breadth of outputs and open-source code cost nothing, but the workflow depends on agent and model usage, and revisions happen through an agent rather than a visual editor.

Overview

CX Impact is a portable skill for AI agents, not a standalone mapping workspace. It uses documents, process descriptions, and numbers supplied by the user to create customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels. That range is useful for teams whose work extends beyond journeys; the agent-based approach is less suitable for people who expect to build maps directly on a visual canvas.

Outputs include interactive HTML, editable JSON, and a source snapshot. The viewer exports SVG, and funnels also export CSV. Generated HTML opens without a server or CX Impact account, making it practical to share maps with people who do not use the skill.

Key features

Evidence and uncertainty remain visible

Requirements, observations, hypotheses, and open questions are kept distinct. That helps teams avoid presenting assumptions as established findings, though users still need to review sources and unresolved questions before acting on a map. Quantitative funnels require user-supplied data and metric definitions; when values are missing, they remain unknown rather than being filled in.

Agent-based editing

There is no visual editor. To revise a result, users provide the previous JSON and new information to the agent. Editable JSON gives teams a way to preserve and update work, but anyone who needs to rearrange map elements directly in a graphical interface should choose another tool.

Deployment and data handling

Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness. The renderer needs Node.js 18 or later; the verified Skills CLI installer uses Node.js 22.20 or later, npm, and internet access. Map creation takes place in the user's agent environment with the selected model provider, while the generated HTML makes no network requests of its own. The maker reports installation and renderer testing with Codex, but not model-driven end-to-end testing for Claude Code or OpenCode, or harness execution testing for DeepSeek Harness.

Pricing

The CX Impact plan costs free and includes MIT-licensed project code. That makes the software itself an easy fit for teams willing to run an agent workflow, but agent and model usage depend on the user's plan and can bring separate costs. This is not an all-included mapping subscription.

Platforms

CX Impact is listed for Linux, macOS, web, and Windows. Its documented integrations cover Codex, Claude Code, OpenCode, and DeepSeek Harness. The renderer's Node.js requirement and reliance on an agent make platform support less decisive than whether a team's preferred workflow uses a supported integration.

Who it's for

Product managers, analysts, designers, and service teams are the intended audience. It is a strong fit when they have source material to organize, need more than one map type, and value shareable outputs without paying for project code. It is a weaker choice for teams seeking a conventional visual editor or turnkey quantitative funnels without supplying data and metric definitions.

Pros and cons

Pros

Broad map coverage: journeys, service blueprints, process maps, comparisons, and funnels support work beyond a single mapping format.

Flexible outputs: editable JSON and source snapshots preserve a basis for revision, while HTML, SVG, and funnel CSV support sharing or export.

Low-friction sharing: interactive HTML needs neither a server nor a CX Impact account to open.

Free, open-source project code: the software has no fee, although agent and model use may cost extra.

Cons

No visual editor: revisions must go back through an agent using prior JSON and new information.

Funnels depend on supplied metrics: missing data remains unknown, so the tool cannot substitute for quantitative inputs.

Requirements vary by task: the renderer needs Node.js 18+, while the verified installer needs Node.js 22.20+, npm, and internet access.

Integration confidence is uneven: the maker reports Codex installation and renderer testing, but not equivalent end-to-end or execution testing for the other named integrations.

Alternatives

For a broader shortlist of journey-mapping products, browse Customer Journey Mapping Software.

Choose Milkymap if a freemium product with iOS and web support is a better fit; its Satellite Free plan is free for one user and basic features, while Satellite Pro is €9 a month for a single user.

Customer Journey App is an option for a web-based, manual mapping workflow: its free plan is free for one user and three journey maps, with templates, several export formats, and ten version snapshots.

Consider Smaply for a web-based freemium service with a free plan that begins with a 14-day full-featured trial and includes one personal workspace, ten maps, and no viewer seats.

Funnelytics may suit readers looking for a freemium, web-based alternative with a Shopify app; its free app has read-only store access.

JourneyTrack is a paid web option with a free basic offer for 30 days, including three journeys, one workspace, three editors, and unlimited viewers.

Choose Custellence if you want a web mapping service with a free plan for one workspace, two users, and two journey maps.

René Studio offers a web-based free plan with three journeys, one collaborator per workspace, 1,000 AI credits per month, and community templates.

UXPressia is another web-based freemium option; its free plan includes three customer journey maps, three personas, three impact maps, email sharing with one user, and PNG export.

Verdict

Choose CX Impact if your team already uses a supported AI agent and wants a free, open-source route to several evidence-conscious map types with portable outputs. Its main advantage is that breadth without a software fee; look elsewhere if direct visual editing or an all-included, turnkey workflow matters more than agent-driven revisions.

Verdict

CX Impact combines several map types with editable JSON and shareable HTML outputs. It is free as project code, but users should account for separate agent and model usage and the need to revise maps through an agent rather than a visual editor.

Where Specifiction places it

Alternatives to CX ImpactAll alternatives →