CX Impact vs Pisano
CX Impact
maxshelukhanov.ruPisano
pisano.comSide by side
| Figure | CX Impact | Pisano |
|---|---|---|
| Price from | Free | $0.01/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Customer Journey Mapping Software | 8.9 (#1) | 8.3 (#4) |
| Integrations | Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness. | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. |
| Support | The maker links to GitHub documentation, releases, and an issue reporting page. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
| What it does | CX Impact turns documents, process descriptions and numbers into customer-journey maps, service blueprints, process maps, scenario comparisons and sales funnels. | Pisano is an end-to-end experience-management platform for collecting, analyzing and acting on customer feedback. |
Plans
Pisano
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
In their own words
CX Impact
CX Impact is a portable skill for AI agents that turns supplied documents, process descriptions, and numbers into visual maps. It can produce customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels. Its maker names product managers, analysts, designers, and service teams as intended users. Results include interactive HTML, editable JSON, and a source snapshot; the viewer can export SVG, and funnels can also export CSV. The HTML opens without a server or CX Impact account. Installation instructions cover Codex, Claude Code, OpenCode, and DeepSeek Harness. The code is MIT-licensed and costs nothing; AI agent and model usage depend on the user's plan. Map creation runs in the user's agent environment with the selected model provider, while generated HTML makes no network requests. Quantitative funnels need user-provided data and metric definitions, and the viewer has no visual editor.