CX Impact vs Funnelytics

CX Impact is a portable skill for AI agents that turns supplied documents, process descriptions, and numbers into visual maps. It can produce customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels. Its maker names product managers, analysts, designers, and service teams as intended users. Results include interactive HTML, editable JSON, and a source snapshot; the viewer can export SVG, and funnels can also export CSV. The HTML opens without a server or CX Impact account. Installation instructions cover Codex, Claude Code, OpenCode, and DeepSeek Harness. The code is MIT-licensed and costs nothing; AI agent and model usage depend on the user's plan. Map creation runs in the user's agent environment with the selected model provider, while generated HTML makes no network requests. Quantitative funnels need user-provided data and metric definitions, and the viewer has no visual editor.

Funnelytics is a web-based journey mapping and analytics platform that connects data to customer journey maps. Its drag-and-drop canvas lets users map funnels, emails, ads, and on-site flows. Before launch, the platform can forecast traffic, conversions, and revenue, and compare best- and worst-case scenarios. Each step on a visual map can display conversion, revenue, and drop-off data. Funnelytics Ecom analyzes Shopify customer journeys and lifetime value from first click through repeat purchase, using connected sources including Shopify, Klaviyo, Meta Ads, Google Ads, and TikTok Ads. Integrations listed for Performance Business include Zapier, Webhooks, Google Ads, Meta, HubSpot, GoHighLevel, and Shopify. The Shopify app is free, requires no credit card, and has read-only store access. Map Pro costs $39 a month after a seven-day free period; Performance Pro costs $129 a month and Performance Business costs $349 a month, each after a 14-day free period. Funnelytics says Ecom uses 256-bit encryption and read-only access, and that customers own their Merchant Data. Its terms state that it has no SOC 2 or ISO 27001 certification and offers no service-level agreement or uptime commitment.