Dagobert vs TraceLock CRM

Dagobert is a free, MIT-licensed workspace for digital forensics and incident response investigations. Teams can keep multiple cases in separate workspaces with role-based, per-case access managed in the interface. Records cover timelines, assets, indicators, evidence, malware, tasks, notes and comments, with CSV import and export. A cross-case dashboard includes a MITRE ATT&CK heatmap, unified timeline, evidence and indicator tracking, and a lateral-movement graph. Reports are generated from supplied Word, Excel or Calc, Writer, and Impress templates in DOCX, ODS, ODT and ODP formats. Background jobs can process evidence with Hayabusa, Zircolite, Chainsaw, Plaso and Dissect. Indicator enrichment can query VirusTotal, AbuseIPDB and Hybrid Analysis, while timelines exchange with Timesketch. Hooks trigger automations on record changes. An authenticated read-only MCP endpoint exposes case data. Local accounts and OIDC are supported. The project is a Go binary backed by SQLite, with Docker self-hosting instructions.

TraceLock CRM is a free, open-source customer relationship and case system for security operations and incident response teams. It is self-hosted, so users can run it on their own infrastructure and retain control of data. The system supports incident response and case tracking, including coordination between response teams and containment tasks. For DFIR outreach, it provides templated messages, status updates, and follow-up sequences for legal, insurance, and executive contacts. Templates cover healthcare, dental, legal, school systems, small businesses, generic outreach, and follow-ups or check-ins. TraceLock tracks response readiness, case velocity, and service delivery, while reporting gives visibility into pipeline health, lead quality, and revenue for security services. An AI-powered email and remediation communications endpoint is displayed as POST /api/ai/email. The Free plan is free, with no per-seat pricing. Case management, responder collaboration, and API access are listed.