Dameware Mini Remote Control vs ScreenMeet Remote Support
Dameware Mini Remote Control
solarwinds.com
ScreenMeet Remote Support
screenmeet.comSide by side
| Figure | Dameware Mini Remote Control | ScreenMeet Remote Support |
|---|---|---|
| Price from | $370/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Remote Support Software | 8.5 (#12) | 8.7 (#10) |
| Spec score · Remote desktop software | 8.1 (#66) | 9.1 (#10) |
| Spec score · Remote support tools | 7.8 (#33) | 8.8 (#9) |
| Company history | SolarWinds says it was founded in 1999. | The company says co-founders Ben Lilienthal and Eugene Abovsky began developing its platform-native approach in 2015. |
| Founded | 1999 | 2015 |
| Free plan | No | No |
| Purpose | Provides remote desktop access and screen sharing to administer computers, laptops, and servers. | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. |
| Remote support tools | Remote sessions include in-session chat, file transfer, printing, and one-click screenshot capture. | Features include remote access and control, screen sharing, file transfer, diagnostics, and unattended support. |
| Supported platforms | desktop,mobile | desktop,mobile,browser |
| Trial | The trial is fully functional for 14 days and requires no credit card. | The FAQ states a free 14-day trial without a credit card; ServiceNow documentation separately describes a fully functional 30-day trial. |
Plans
Dameware Mini Remote Control
- Dameware Mini Remote Control$370 a month
- Dameware Mini Remote Control$370, paid once
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
In their own words
Dameware Mini Remote Control
Dameware Mini Remote Control has no write-up on Specifiction yet; its figures are above.
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.