Darwinbox vs Sunrise HRCM
Darwinbox
darwinbox.com
Sunrise HRCM
sunrisesoftware.comSide by side
| Figure | Darwinbox | Sunrise HRCM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · HR Service Delivery Software | 7.7 (#4) | 7.8 (#3) |
| Spec score · HR Case Management Software | 7.7 (#16) | 8.0 (#10) |
| Founded | 2015 | 1994 |
| Headquarters | Hyderabad, India | London, United Kingdom |
| Hosting | The security whitepaper describes Darwinbox as a multi-tenant SaaS deployment in which application instances and data stores may be shared across enterprises, with controls to prevent unauthorized cross-tenant access. | Sunrise says its SaaS platform is built on Microsoft Azure. |
| Integrations | Darwinbox Marketplace offers third-party apps from over 60 partners across categories including recruitment, background verification, digital signatures, and learning management. | The maker lists a Microsoft Teams chatbot integrated with ChatGPT and SharePoint, and says external applications can connect via REST API. |
| Support | Darwinbox Marketplace FAQs direct users who need help to Ask Darwin or their customer success manager, and say a partner or Darwinbox representative contacts users after an interest form is submitted. | Sunrise lists customer technical support by phone, email and a customer self-service portal. |
Plans
In their own words
Darwinbox
Darwinbox is an enterprise human capital management platform for HR processes and employee interactions. Its HRMS suite includes workforce management, payroll and expenses, talent acquisition, employee engagement, talent management, and people analytics. Workforce tools cover core HR, time and attendance, helpdesk, and work-from-home capabilities. Talent features include performance management, OKRs, continuing and 360-degree feedback, and development.
The mobile app provides access to HR documents and tasks related to attendance, payroll, expenses, recruitment, onboarding, engagement, and performance. Organizations can add third-party products through the Darwinbox Marketplace, which has offerings from over 60 partners in categories including recruitment, background checks, digital signatures, and learning management. Darwinbox says there is no limit to the number of Marketplace solutions an organization may integrate, but each purchase is billed by its provider under a separate agreement.
Sunrise HRCM
Sunrise HRCM brings employee HR cases, queries and requests into a system where HR teams can track progress through resolution and retain an audit trail. Employees can submit cases, check and update them, and search HR information through a mobile-accessible self-service portal. HR teams can publish internal processes and policies in a searchable knowledge hub. A Microsoft Teams chatbot connected to ChatGPT and the organisation’s SharePoint can help employees lodge cases and find answers. Response and resolution targets are calculated using impact, urgency and priority, with settings for operating hours, holidays and pausing the clock. Feedback workflows can assign investigation, approval and remediation tasks. Reports can break down performance by day, week, month or year, and by group or support agent. Access to case data can be limited by user rights. External applications can connect through a REST API; listed integrations include Microsoft Teams, SharePoint, ChatGPT, Power Automate and Power BI. Sunrise offers a free trial by arrangement, but does not state its duration. Pricing is available on request.