Dashly vs Engati
Dashly
dashly.io
Engati
engati.aiSide by side
| Figure | Dashly | Engati |
|---|---|---|
| Price from | $2,500/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Conversational Marketing Software | 8.5 (#7) | 8.2 (#12) |
| Free plan | The live chat product page says a free plan includes basic live chat and that chatbots, integrations, and analytics are available by upgrading. | No |
| Integrations | Native CRM integrations include HubSpot, Pipedrive, Salesforce, and AMO CRM; custom integrations are available through its open API and webhooks. | Engati's product documentation lists integration options including Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services. |
| Product | Dashly offers AI inbound revenue agents that engage, qualify, and book inbound leads across web chat, WhatsApp, Telegram, and email. | Engati describes itself as an enterprise-grade conversational AI platform for customer experience, with chatbots, live chat, campaigns, and other tools. |
| Support | The support agent is trained on a company knowledge base and answers product and pricing questions during qualification. | Engati says support responds during working hours and typical response time on other days is 2–4 hours. |
Plans
Engati
- Partner ReferralPrice not published
- EnterprisePriced on request
- Omnichannel EnterprisePriced on request
- Omnichannel ProPriced on request
- PartnerPriced on request
- Partner PreferredPrice not published
- StandardPriced on request
- WhatsApp AcceleratorPriced on request
- WhatsApp EnterprisePriced on request
- WhatsApp GrowthPriced on request
In their own words
Dashly
Dashly is a platform of AI inbound revenue agents for engaging, qualifying, supporting, and booking meetings with incoming leads. Four agents handle those tasks and can hand conversations between them. They use a Lead Profile that brings visitor behavior, CRM data, and conversation history into one context. Supported channels include website chat, WhatsApp, Telegram, Instagram DM, Facebook Messenger, Viber, and email. Native CRM integrations include HubSpot, Pipedrive, Salesforce, and AMO CRM; custom connections can use its open API and webhooks. Other listed connections include Google Calendar, Calendly, Cal.com, GA4, and Mixpanel. Dashly says most teams can launch in 2–5 days after connecting a CRM, adding a knowledge base, and setting qualification criteria, without engineering work. The support agent draws on that knowledge base to answer product and pricing questions during qualification. Live chat apps are listed for web, Windows, iOS, and Android. The pricing note lists plans from $39/mo and a 7-day trial; the custom AI agents subscription is typically $2,500/mo for mid-market teams.
Engati
Engati is a conversational AI platform for customer experience, combining chatbots, live chat, campaigns, and tools for conversations across channels. Its agents support contextual interactions on WhatsApp, voice, websites, and other channels. A no-code visual flow builder can automate FAQs, lead qualification, and customer support, with AI bot generation, knowledge-base answers, and human handoff also listed. eSenseGPT can train a bot from a website or documents, and its page says it can be live in a few minutes. Campaign tools include content generation and social media automation for channels such as Instagram and Facebook. Integrations listed in product documentation include Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services; the pricing page also lists Shopify and WooCommerce with e-commerce functions such as order notifications and abandoned-checkout automation. Engati provides agent and supervisor mobile apps for managing conversations across 15 channel platforms. Pricing is on request, with a 7-day trial and no free plan. The Omnichannel Pro plan lists 1,000 monthly active users and up to five agents.