Dashly vs Spoki
Dashly
dashly.io
Spoki
spoki.comSide by side
| Figure | Dashly | Spoki |
|---|---|---|
| Price from | $2,500/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Conversational Marketing Software | 8.5 (#7) | 8.6 (#5) |
| Channels | The site lists website chat, WhatsApp, Telegram, Instagram DM, Facebook Messenger, Viber, and email as supported inbound channels. | Spoki describes its platform as connecting customers through WhatsApp, voice, SMS, and email. |
| Headquarters | Wilmington, Delaware, USA | San Vito dei Normanni, Italy |
| Integrations | Native CRM integrations include HubSpot, Pipedrive, Salesforce, and AMO CRM; custom integrations are available through its open API and webhooks. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Product | Dashly offers AI inbound revenue agents that engage, qualify, and book inbound leads across web chat, WhatsApp, Telegram, and email. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Support | The support agent is trained on a company knowledge base and answers product and pricing questions during qualification. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
Plans
In their own words
Dashly
Dashly is a platform of AI inbound revenue agents for engaging, qualifying, supporting, and booking meetings with incoming leads. Four agents handle those tasks and can hand conversations between them. They use a Lead Profile that brings visitor behavior, CRM data, and conversation history into one context. Supported channels include website chat, WhatsApp, Telegram, Instagram DM, Facebook Messenger, Viber, and email. Native CRM integrations include HubSpot, Pipedrive, Salesforce, and AMO CRM; custom connections can use its open API and webhooks. Other listed connections include Google Calendar, Calendly, Cal.com, GA4, and Mixpanel. Dashly says most teams can launch in 2–5 days after connecting a CRM, adding a knowledge base, and setting qualification criteria, without engineering work. The support agent draws on that knowledge base to answer product and pricing questions during qualification. Live chat apps are listed for web, Windows, iOS, and Android. The pricing note lists plans from $39/mo and a 7-day trial; the custom AI agents subscription is typically $2,500/mo for mid-market teams.
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.