Datadog Incident Management vs PagerTree
Datadog Incident Management
datadoghq.comPagerTree
pagertree.comSide by side
| Figure | Datadog Incident Management | PagerTree |
|---|---|---|
| Price from | $30/mo | $12.50/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · On-Call Management Software | 7.1 (#26) | 8.9 (#4) |
| Headquarters | New York City, New York, USA | Tempe, Arizona, USA |
Plans
PagerTree
- BasicFree
- BasicFree
- Pro$15 a month
- Elite$19 a month
- Pro$150 a year
- Elite$190 a year
- EnterprisePriced on request
In their own words
Datadog Incident Management
Datadog Incident Management has no write-up on Specifiction yet; its figures are above.
PagerTree
PagerTree helps teams share on-call responsibility and respond to incidents. Its scheduler supports rotations, overrides, reminders, calendar sync, and public, private, or password-protected schedules. Escalation policies allow unlimited layers, configurable timeouts, repeated alerts up to three times, and reassignment. Notifications can arrive by push, email, SMS, voice, WhatsApp, or Slack. PagerTree can aggregate and deduplicate similar alerts, with aggregation periods configurable from 15 minutes to 30 days. Integration options include email, webhook, and custom webhook. Single sign-on uses SAML 2.0 and supports identity providers such as Azure, Okta, and Google. PagerTree says data is encrypted at rest with AES-256, communications use SSL/HTTPS, and encrypted database backups run hourly. Basic costs nothing for up to five users and two teams, with three months of data retention. Pro is $15 a month per user; Elite is $19 a month per user. SMS and voice coverage varies by country.