Datadog ServiceNow Integration vs xMatters
Datadog ServiceNow Integration
datadoghq.com
xMatters
xmatters.comSide by side
| Figure | Datadog ServiceNow Integration | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · ServiceNow Marketplace Apps | 6.0 (#6) | 8.6 (#5) |
| Founded | 2010 | LinkedIn states that xMatters was founded in 2000. |
| Support | Datadog Standard support is included with any paid edition and offers email during business hours plus chat from 10am to 7pm EST, Monday through Friday. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
| What it does | The Datadog-ServiceNow integration is a bi-directional bridge between Datadog observability and ServiceNow IT service management for operations and service teams. | xMatters is a cloud service-reliability and incident-management platform that automates workflows, alerting, escalation and resolution for DevOps, SRE and operations teams. |
Plans
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
Datadog ServiceNow Integration
Datadog ServiceNow Integration has no write-up on Specifiction yet; its figures are above.