DataSpring Provider Directory Management vs Fabric Provider Directory

DataSpring Provider Directory Management is a web solution for health plans, physician practices, and provider groups that need maintained provider-directory information. Clinician-verified professional and practice data is analyzed to improve quality and support regulatory compliance. Providers update selected details in the Provider Data Portal and can share them with authorized participating plans. Group administrators can centrally change non-sensitive fields such as locations and phone numbers, then distribute those changes across profiles. Records may include health equity, race, ethnicity, language, and telehealth service details, including service type and platform. Plans can use detailed data to assess and manage network adequacy. DataSpring reports participation by 53 health plans and over 90% accuracy for practice location names and addresses. Quarterly reminders, phone follow-up, and time-stamped audit snapshots support confirmation. Plans maintain a separate formatted roster and receive return rosters plus confirmed-information extracts. The paid web service uses pricing on request.

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.