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SPECIFICTION
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DataSpring Provider Directory Management

dataspring.com

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Spec score 7.3 #9 of 16 in Healthcare Provider Directories

What it is

DataSpring Provider Directory Management is a web solution for health plans, physician practices, and provider groups that need maintained provider-directory information. Clinician-verified professional and practice data is analyzed to improve quality and support regulatory compliance. Providers update selected details in the Provider Data Portal and can share them with authorized participating plans. Group administrators can centrally change non-sensitive fields such as locations and phone numbers, then distribute those changes across profiles. Records may include health equity, race, ethnicity, language, and telehealth service details, including service type and platform. Plans can use detailed data to assess and manage network adequacy. DataSpring reports participation by 53 health plans and over 90% accuracy for practice location names and addresses. Quarterly reminders, phone follow-up, and time-stamped audit snapshots support confirmation. Plans maintain a separate formatted roster and receive return rosters plus confirmed-information extracts. The paid web service uses pricing on request.

Spec sheet

Purpose
Helps health plans improve provider directory accuracy and regulatory compliance using professional and practice information verified by clinicians.Read 4 Oct 2026 · dataspring.com
Intended users
The solution is presented for health plans, physician practices, and provider groups.Read 4 Oct 2026 · dataspring.com
Security
DataSpring says the Provider Data Portal data is secured using HITRUST CSF data protection standards.Read 4 Oct 2026 · dataspring.com
Support
Directory Management support is available by phone and chat on weekdays, with health plan support hours listed as 8 a.m.–5 p.m. ET.Read 4 Oct 2026 · dataspring.com
Advanced analytics
The solution applies advanced analytics to information entered, updated, and confirmed by physician practices to improve data quality.Read 4 Oct 2026 · dataspring.com
Data delivery
Participating plans receive a separate provider directory return roster and an extract containing confirmed and attested information for rostered providers who attested since the previous extract.Read 4 Oct 2026 · dataspring.com
Delegated groups
Group administrators can centrally update non-sensitive directory details, including locations and phone numbers, and push changes to all provider profiles.Read 4 Oct 2026 · dataspring.com
Directory data
The solution includes provider and practice details such as health equity, race, ethnicity, and language information.Read 4 Oct 2026 · dataspring.com
Network adequacy
Health plans can access detailed data to assess, understand, and manage provider networks.Read 4 Oct 2026 · dataspring.com
Outreach and audit
DataSpring sends quarterly email reminders, follows up by phone with providers who do not respond, and time-stamps confirmations with a snapshot for audit purposes.Read 4 Oct 2026 · dataspring.com
Plan roster requirement
Health plans must maintain a separate, specifically formatted provider directory roster, and roster additions are accepted daily.Read 4 Oct 2026 · dataspring.com
Provider workflow
Providers update a subset of directory information in the Provider Data Portal and can share it with participating health plans they authorize.Read 4 Oct 2026 · dataspring.com
Scale
DataSpring reports that 53 health plans participate in its directory management solution and that practice location name and address data is over 90% accurate.Read 4 Oct 2026 · dataspring.com
Telehealth
Directory information includes telehealth services offered, including the type of service and platform used.Read 4 Oct 2026 · dataspring.com

Plans and prices

DataSpring Provider Directory Management Priced on request Pricing not published; request a demo Read 4 Oct 2026 · dataspring.com

Every DataSpring Provider Directory Management plan and price →

Strong points and limits

Strong points

  • Clinician-verified provider and practice information
  • Central updates for locations and phone numbers
  • Telehealth, language, and equity fields supported
  • Quarterly reminders and audit snapshots
  • Health plan network adequacy data

Limits

  • Pricing is available only on request
  • Plans must maintain a separate formatted roster
  • Provider Portal data requires internet access
  • Weekday support has listed hours

Who it suits

It suits health plans, physician practices, and provider groups managing shared directory data, network adequacy, and provider attestations.

Verdict

DataSpring combines provider updates, delegated group editing, analytics, and roster delivery in a web-based directory workflow. Its separate-roster requirement and request-based pricing are important planning details.

Where Specifiction places it

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