DataSpring Provider Directory Management vs Healthdirect National Health Services Directory
DataSpring Provider Directory Management
dataspring.comHealthdirect National Health Services Directory
about.healthdirect.gov.auSide by side
| Figure | DataSpring Provider Directory Management | Healthdirect National Health Services Directory |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Healthcare Provider Directories | 7.3 (#9) | 8.7 (#2) |
| Intended users | The solution is presented for health plans, physician practices, and provider groups. | The integration hub is intended for decision makers, project managers, analysts, developers, test teams, data analysts and content managers. |
| Purpose | Helps health plans improve provider directory accuracy and regulatory compliance using professional and practice information verified by clinicians. | The NHSD provides nationally consistent, authoritative information about health and related services to help consumers make appropriate choices. |
| Security | DataSpring says the Provider Data Portal data is secured using HITRUST CSF data protection standards. | The NHSD platform aligns with the Australian Cyber Security Centre and Australian Government Information Security Manual and is hosted on Amazon Web Services secure cloud infrastructure. |
| Support | Directory Management support is available by phone and chat on weekdays, with health plan support hours listed as 8 a.m.–5 p.m. ET. | Integrators with questions or technical issues can submit a support request through the NHSD technical support form. |
Plans
DataSpring Provider Directory Management
- DataSpring Provider Directory ManagementPriced on request
Healthdirect National Health Services Directory
- NHSD integration partner accessFree
In their own words
DataSpring Provider Directory Management
DataSpring Provider Directory Management is a web solution for health plans, physician practices, and provider groups that need maintained provider-directory information. Clinician-verified professional and practice data is analyzed to improve quality and support regulatory compliance. Providers update selected details in the Provider Data Portal and can share them with authorized participating plans. Group administrators can centrally change non-sensitive fields such as locations and phone numbers, then distribute those changes across profiles. Records may include health equity, race, ethnicity, language, and telehealth service details, including service type and platform. Plans can use detailed data to assess and manage network adequacy. DataSpring reports participation by 53 health plans and over 90% accuracy for practice location names and addresses. Quarterly reminders, phone follow-up, and time-stamped audit snapshots support confirmation. Plans maintain a separate formatted roster and receive return rosters plus confirmed-information extracts. The paid web service uses pricing on request.
Healthdirect National Health Services Directory
Healthdirect National Health Services Directory (NHSD) provides nationally consistent information about health and related services to help consumers make appropriate choices. It makes 150,000 services accessible and is searched more than 2.2 million times each month across platforms. Listings can include location, contact details, hours, appointment availability, delivery mode, practitioner information, referrals, accessibility, payment options and secure messaging details. Healthdirect offers integrations through FHIR APIs, an embeddable widget and the Provider Appointments API. The responsive widget lets people search for services and can be placed on a webpage or in a mobile app using a code snippet. The appointments API supports real-time availability and online bookings through booking-provider integrations. Directory data aligns with the FHIR Australian Provider Directory Standard and uses SNOMED CT-AU terminology. Integration partner access is listed at free. Services maintain their own listings and are advised to review them at least every 12 months. New service types must meet eligibility criteria, including support by SNOMED CT-AU, community relevance and a trusted aggregate data source.