Datex Service Requests & Work Orders vs One by Lessen
Datex Service Requests & Work Orders
datexdata.comOne by Lessen
lessen.comSide by side
| Figure | Datex Service Requests & Work Orders | One by Lessen |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Property Maintenance Software | 7.9 (#10) | 7.4 (#17) |
| Headquarters | 24025 Park Sorrento, Suite 300, Calabasas, CA 91302, United States | Scottsdale, Arizona, United States |
| Integrations | The module integrates with the Datex platform and MRI/Yardi to simplify reporting and automate workflows. | Lessen announced an integration with HappyCo that lets shared customers initiate, manage, and track maintenance, repairs, and turns through connected workflows. |
| Purpose | The module helps portfolio owners and operators manage work orders from start to finish. | One by Lessen manages property and facility maintenance across the project journey, from work order creation through vendor sourcing and invoicing. |
| Security | Datex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation. | Lessen’s security policy says it uses an ongoing risk management process and SSL transmission encryption up to 256-bit, while noting it cannot guarantee security of information transmitted over the internet. |
Plans
Datex Service Requests & Work Orders
- Contact Datex for pricingPriced on request
In their own words
Datex Service Requests & Work Orders
Datex Service Requests & Work Orders has no write-up on Specifiction yet; its figures are above.
One by Lessen
One by Lessen manages property and facility maintenance from work order creation through vendor sourcing and invoicing. It is designed for owners and managers of large, distributed residential and commercial portfolios, as well as property managers, technicians, vendors, and portfolio owners. The client portal covers work orders, data insights, reporting, cost controls, asset inventory, compliance management, and open APIs. Vendor tools handle work orders and projects, proposals, invoices, communications, task priorities, and scorecards.
One Insite helps property managers assign, schedule, track, and optimize technician workflows, with rule- and capacity-based dispatch recommendations and lifecycle cost controls. One Onsite supports vendor jobs, routes, in-route notifications, and property and issue details. One Maintenance lets residents submit requests and receive updates on arrivals, status, and approvals. Commercial asset tools include QR code tagging, preventive maintenance, facility management, and inventory for repair-or-replace decisions. The product runs on web, Android, and iOS, with API access. Lessen says support is available 24/7 through the client portal, phone, or email. Pricing is paid and available on request; prospective customers are directed to contact sales for a demo.