Datex Service Requests & Work Orders

Spec sheet

Purpose

The module helps portfolio owners and operators manage work orders from start to finish.Read 8 Oct 2026 · datexdata.com

Intended users

Datex describes serving retail, multifamily, commercial, and industrial real estate clients.Read 8 Oct 2026 · datexdata.com

Integrations

The module integrates with the Datex platform and MRI/Yardi to simplify reporting and automate workflows.Read 8 Oct 2026 · datexdata.com

Security

Datex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation.Read 8 Oct 2026 · datexdata.com

Headquarters

24025 Park Sorrento, Suite 300, Calabasas, CA 91302, United StatesRead 28 Sep 2026 · datexdata.com

Calendar

Work orders can be viewed on a calendar.Read 8 Oct 2026 · datexdata.com

Connected product

Datex says the module integrates with Datex Site Visits and is connected with buildings, tenants, and vendors.Read 8 Oct 2026 · datexdata.com

Expenses and chargebacks

Users can track expenses and charge back tenants.Read 8 Oct 2026 · datexdata.com

Recurring work

The module can automate recurring processes and create recurring work orders.Read 8 Oct 2026 · datexdata.com

Reporting

Reports track assigned work orders and work orders by building, tenant, suite, vendor, or status.Read 8 Oct 2026 · datexdata.com

Reports

A report library tracks assigned work orders and work orders by building, tenant, suite, vendor, or status.Read 8 Oct 2026 · datexdata.com

Support contact

Datex lists a phone number and email address for contact: (818) 707-9135 and [email protected].Read 8 Oct 2026 · datexdata.com

Tenant charges

The module supports charging work order costs back to tenants.Read 8 Oct 2026 · datexdata.com

Tenant support

Tenants can track work orders, and the page says this helps operators provide tenants with support and suitable vendors.Read 8 Oct 2026 · datexdata.com

Tracking

Users can view work orders on a calendar and track expenses.Read 8 Oct 2026 · datexdata.com

Trial and support

Datex advertises a 30-day experience with its reports and automation using the customer's live data, with training and support included.Read 8 Oct 2026 · datexdata.com

Vendor communication

Work orders can be emailed to vendors and engineers.Read 8 Oct 2026 · datexdata.com

Vendor selection

Users can choose from a defined list of preferred vendors.Read 8 Oct 2026 · datexdata.com

Plans and prices

Every Datex Service Requests & Work Orders plan and price →

Where Specifiction places it

• Property Maintenance Software#10 of 257.9