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Platuni Maintenance

platuni.com

From $1.39/mo Free plan WebiOSAndroidAPI
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Spec score 8.9 #2 of 25 in Property Maintenance Software

What it is

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

Spec sheet

What it does
Platuni is property-management software covering properties, listings, tenants, payments, maintenance, documents and compliance.Read 14 Oct 2026 · platuni.com
Purpose
Platuni helps landlords and property managers capture maintenance requests, assign work, coordinate vendors, track updates, and connect maintenance records to properties and units.Read 29 Sep 2026 · platuni.com
Intended users
The maintenance workflow is presented for property managers, residents, and service providers.Read 29 Sep 2026 · platuni.com
Integrations
The published integration matrix names API access and webhooks for Growth and custom integrations for Enterprise.Read 14 Oct 2026 · platuni.com
Security
Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.Read 29 Sep 2026 · platuni.com
Support
The Starter plan includes email support, Growth includes priority chat and email support, and Enterprise includes 24/7 engineering support.Read 29 Sep 2026 · platuni.com
Headquarters
Vancouver, British Columbia, CanadaRead 28 Sep 2026 · platuni.com
Founded
2025Read 28 Sep 2026 · platuni.com
API documentation depth
Platuni publicly describes API access and webhooks but does not expose endpoint, schema or SDK documentation on the pages reviewed.Read 14 Oct 2026 · platuni.com
Communication
Maintenance updates are kept in one connected thread, with status updates in one place.Read 29 Sep 2026 · platuni.com
Company activity
A LinkedIn founder post says Platuni entered public beta during the first half of 2025.Read 14 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists headquarters in Vancouver, British Columbia.Read 14 Oct 2026 · ca.linkedin.com
Company legal name
The service operator is Platuni Innovation Inc.Read 14 Oct 2026 · platuni.com
Company ownership
LinkedIn classifies Platuni as privately held.Read 14 Oct 2026 · ca.linkedin.com
Company size
LinkedIn lists Platuni as having 2–10 employees and shows 12 employees available to view.Read 14 Oct 2026 · ca.linkedin.com
Data rights
The privacy policy lists access, correction, erasure, restriction, portability and objection rights for users in covered jurisdictions.Read 14 Oct 2026 · platuni.com
Free start
The maintenance page says onboarding can begin with one property and requires no credit card.Read 29 Sep 2026 · platuni.com
Funding record
Prospeo reports no recorded funding for Platuni and identifies Peace Cole and Seyon Thomas as co-founders.Read 14 Oct 2026 · prospeo.io
Google Play availability
Platuni Property Manager is listed on Google Play with 10+ downloads and an update dated August 8, 2026.Read 14 Oct 2026 · play.google.com
Google Play data safety
The Android listing says personal information, photos and videos and three other data types may be collected, data is encrypted in transit and deletion can be requested.Read 14 Oct 2026 · play.google.com
Google Play maintenance features
The Android listing describes photo-and-note maintenance reports, vendor assignment, progress tracking and real-time notifications.Read 14 Oct 2026 · play.google.com
Google Play roommate app
A separate Platuni Roommate App listing shows 100+ downloads and supports roommate matching, bills, chores and maintenance tracking.Read 14 Oct 2026 · play.google.com
Help center
The help center organizes guides for landlords, property managers and finance or operations leads.Read 14 Oct 2026 · platuni.com
Integration limitation
Terms warn that changes by an independent provider can interrupt an integration or change or stop a feature.Read 14 Oct 2026 · platuni.com
Integration with property data
Each maintenance request automatically links to the relevant property and unit.Read 29 Sep 2026 · platuni.com
Limit: independent review coverage
Platuni's comparison article states that, at the time checked, Trustpilot showed zero reviews and Capterra had no visible listing.Read 14 Oct 2026 · platuni.com
Limit: licence
No open-source licence or source-code availability is stated on the official product, pricing, help, privacy or terms pages reviewed.Read 14 Oct 2026 · platuni.com
Limit: pricing transparency
Enterprise pricing is quote-based, so the cost for larger portfolios is not published.Read 14 Oct 2026 · platuni.com
Limit: self-hosting
The reviewed official pages describe a hosted platform and provide no self-hosting option or installation package.Read 14 Oct 2026 · platuni.com
Limits by tier
The pricing page lists Starter maintenance as basic work orders, Growth as internal tickets, assignments and SLA tracking, and Enterprise as prioritized maintenance rules and technician dispatch workflows.Read 29 Sep 2026 · platuni.com
Maintenance history
Completed work orders retain an activity log linked to the relevant property and unit.Read 14 Oct 2026 · platuni.com
Maintenance requests
Tenants, owners and staff can submit maintenance requests 24/7 with details and photos.Read 14 Oct 2026 · platuni.com
Maintenance tiering
Starter includes basic work orders, Growth adds internal tickets, assignments and SLA tracking, and Enterprise adds prioritization and technician-dispatch workflows.Read 14 Oct 2026 · platuni.com
Mobile access
The pricing page lists a resident mobile and web app, and residents can use the portal to request maintenance and access lease details.Read 29 Sep 2026 · platuni.com
Praise: unified workflow
The Google Play property-manager listing emphasizes one dashboard combining rent, maintenance, leases, reporting and team access.Read 14 Oct 2026 · play.google.com
Preventive maintenance
Starter supports manual recurring tasks, Growth adds scheduled maintenance plans and templates, and Enterprise adds portfolio-level plans and asset tracking.Read 14 Oct 2026 · platuni.com
Rating on Google Play
No star rating or review count is displayed on the opened Platuni Property Manager listing.Read 14 Oct 2026 · play.google.com
Request intake
Tenants, owners, and staff can submit maintenance requests 24/7 with details and photos.Read 29 Sep 2026 · platuni.com
Resident notifications
Maintenance notifications progress from email in Starter to email plus push in Growth and omnichannel messaging in Enterprise.Read 14 Oct 2026 · platuni.com
Security controls
Platuni's privacy policy states encryption at rest and in transit, firewalls, access controls, regular audits, penetration testing and role-based access.Read 14 Oct 2026 · platuni.com
SLA visibility
The maintenance workspace presents requests, vendors, SLAs and property performance in real time.Read 14 Oct 2026 · platuni.com
Specific connectors
Platuni says QuickBooks, Xero, Zillow, Apartments.com and screening-provider connections are not publicly confirmed and should be checked directly.Read 14 Oct 2026 · platuni.com
Status tracking
The maintenance workflow keeps status updates in one place so teams can see what has happened.Read 14 Oct 2026 · platuni.com
Vendor limitation
Terms state Platuni does not control or guarantee an independent vendor's licensing, insurance, availability, conduct, pricing, quality, safety or completion of work.Read 14 Oct 2026 · platuni.com
Vendor workflow
Service providers can receive work, update status and get paid through the maintenance workflow.Read 14 Oct 2026 · platuni.com
Visibility
The maintenance workspace provides real-time visibility into requests, vendors, SLAs, and property performance.Read 29 Sep 2026 · platuni.com
Work assignment
Managers can assign requests to vendors or teams and track work progress.Read 14 Oct 2026 · platuni.com
Work orders
Teams can assign a vendor or team, track work, close work orders, and keep an activity log of resolved requests.Read 29 Sep 2026 · platuni.com

Plans and prices

Starter Free Up to 1 unit · Maintenance requests & basic work orders · Email support Read 29 Sep 2026 · platuni.com
Starter Free $0/mo Up to 1 unit · resident mobile and web app · maintenance requests and basic work orders · email support Read 14 Oct 2026 · platuni.com
Growth $1.39 a month $1.39/unit Minimum 10 units · API access and webhooks · internal tickets, assignments and SLA tracking · priority chat and email support Read 14 Oct 2026 · platuni.com
Enterprise Priced on request Request a demo Large portfolios and campuses · SSO, SCIM and directory sync · custom integrations · 24/7 engineering support · uptime SLAs Read 14 Oct 2026 · platuni.com

Every Platuni Maintenance plan and price →

Strong points and limits

Strong points

  • Requests include details and photos
  • Requests link to the relevant property and unit
  • Teams can assign vendors and track work orders
  • Resident mobile and web app
  • Starter is free for up to one unit

Limits

  • Growth requires a 10-unit minimum
  • Enterprise pricing is custom
  • Starter includes only basic work orders

Who it suits

Platuni Maintenance suits property managers coordinating requests across properties, as well as residents and service providers involved in the workflow. The free Starter plan is limited to one unit.

Platuni Maintenance in depth

Read the full write-up

Platuni Maintenance is a property-maintenance workflow for landlords and property managers coordinating residents, staff and vendors. It is best suited to teams that want repair activity tied to property records, with residents able to submit requests through a portal. The free tier is a useful entry point for one unit, but the 10-unit minimum on Growth is a sharp step for larger portfolios.

Overview

Tenants, owners and staff can submit requests at any time with details and photos. Teams can assign work to a vendor or internal team, follow updates in one thread, close work orders and retain an activity log. Automatically linking each request to its property and unit gives managers useful context as work moves from intake to resolution.

The maintenance workspace provides visibility into requests, vendors, SLAs and property performance. That breadth is more compelling for managers coordinating across properties than for a single-property owner with occasional repairs. Platuni also supports recurring maintenance, inspections and asset history, extending the workflow beyond reactive requests.

Key features

Requests, assignments and tracking

Request intake is open to tenants, owners and staff, while teams can assign a vendor or internal team and track work through closure. The connected update thread reduces the need to follow a repair across separate conversations; the activity log preserves a record of resolved requests. Starter, however, only covers basic work orders, so teams needing internal tickets, assignments and SLA tracking need Growth.

Resident and property context

Residents can use the mobile and web app to request maintenance and access lease details. With requests tied to properties and units, managers can keep maintenance records in the context of the spaces they manage. The product also includes tenant and lease management, online rent collection and vendor management, making it relevant to property operations beyond repair dispatch.

Security and support

Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, with role-based data access. Support scales by tier: email on Starter, priority chat and email on Growth, and 24/7 engineering support on Enterprise. That makes the upper tier more suitable for teams that need round-the-clock engineering help; Starter users should expect email support.

Pricing

Platuni uses a freemium model, offers a free trial, and says onboarding can start with one property without a credit card. The tiers differ substantially in unit eligibility and workflow depth:

Starter: free, up to 1 unit, with maintenance requests, basic work orders and email support. This is a practical no-cost starting point for a very small operation, but the one-unit cap rules it out as a free option for most multi-unit portfolios.

Growth: $1.39 a month, minimum of 10 units, with maintenance requests, internal tickets, assignments, SLA tracking, API access and webhooks. It is the tier for teams that need structured work allocation and service-level oversight. The 10-unit minimum is a meaningful threshold for smaller landlords; the stated price is monthly, and no additional billing basis is given.

Enterprise: custom pricing, with facilities workflows, prioritized maintenance rules, technician dispatch workflows, custom integrations and 24/7 engineering support. It is aimed at operations that need more controlled dispatch and integrations, but requires a custom quote.

The main trade-off is straightforward: Starter has no price barrier but very limited capacity and workflow depth, while Growth unlocks the operational controls at a 10-unit minimum. Enterprise is for more involved facilities needs rather than a low-cost extension of Starter.

Platforms

Platuni Maintenance is available on web, iOS and Android, with API access also listed as a platform. Resident mobile access covers iOS and Android, and the resident experience includes a web app. Growth adds API access and webhooks; Enterprise offers custom integrations. No specific third-party maintenance integration partners are named.

Who it's for

Platuni is a good fit for property managers who need requests, vendors, work orders and property records in one workflow, particularly when recurring maintenance and inspections matter alongside repairs. Residents and service providers are also part of the intended workflow. A single-unit operator can start free, while teams with at least 10 units and a need for assignments or SLA tracking are better aligned with Growth. It is less suitable for a smaller multi-unit landlord who cannot meet Growth's minimum or for a team that needs a named integration partner.

Pros and cons

Pro: Requests automatically link to properties and units, preserving the context managers need to track and review work.

Pro: Intake, assignment, updates, closure and activity history cover the repair lifecycle rather than stopping at request collection.

Pro: The free Starter tier gives one unit access to requests and basic work orders without a credit card to begin onboarding.

Con: Starter's one-unit limit makes the free tier too narrow for most multi-unit portfolios.

Con: Growth requires at least 10 units, leaving smaller portfolios without the assignment and SLA features that distinguish it from Starter.

Con: Enterprise uses custom pricing, and no specific third-party maintenance integration partners are identified.

Alternatives

Consider FlowServIQ if unlimited work orders and preventive maintenance on a free plan matter more than Platuni's property-linked workflow; its free plan also includes a tenant request portal and asset tracking, but is limited to one team member. TaskEstate is another free option for a small portfolio: its free tier allows up to one property, one building and 25 units, with up to 20 resident requests per month, though it is web-only and capped at one user.

RealPage OneSite is a paid alternative with unit- and asset-type-based pricing. UpKeep is worth considering for teams looking for a paid maintenance product with unlimited work orders and locations; its Essential plan is $24 a month, billed at $24/user/mo. Visitt is another paid option. FMX offers personalized quotes based on users and features or custom workflows, with public K-12 pricing based on student enrollment. NetVendor is a paid alternative whose vendor enrollment fee typically ranges from $49 to $149 per property management company or contractor, if applicable. One by Lessen is another paid option.

For category comparisons, see Property Maintenance Software, Property Maintenance Management Software, Student Housing Software and Property Management Software.

Verdict

Platuni Maintenance is a strong choice for property managers who want requests, vendor work and property records connected, with a free way to begin on one unit. Its main limitation is the jump from that single-unit tier to Growth's 10-unit minimum for assignments and SLA tracking. Choose it when that threshold fits your portfolio and you value an integrated maintenance workflow; look elsewhere if you need those controls for fewer units or depend on a specific integration partner.

Verdict

Platuni Maintenance connects request intake, work tracking and property records in one workflow. Compare the tier limits with your unit count and maintenance needs before choosing.

Where Specifiction places it

Alternatives to Platuni MaintenanceAll alternatives →