MagicDoor vs Platuni Maintenance
MagicDoor
magicdoor.comPlatuni Maintenance
platuni.comSide by side
| Figure | MagicDoor | Platuni Maintenance |
|---|---|---|
| Price from | $1.50/mo | $1.39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Property Management Software | 8.7 (#27) | 8.5 (#44) |
| Spec score · Property Maintenance Software | 8.6 (#4) | 8.9 (#2) |
| Spec score · Property Maintenance Management Software | 8.4 (#9) | 8.8 (#3) |
| Communication | Communication is centralized across email, calls, text and app, with unlimited included text messages and AI live translation. | Maintenance updates are kept in one connected thread, with status updates in one place. |
| Company legal name | Crunchbase identifies the legal name as MagicDoor Inc. | The service operator is Platuni Innovation Inc. |
| Integrations | The MCP server connects with Claude, Cursor, or another MCP-compatible assistant, and the site says its connections are read-only and included with a subscription. | The published integration matrix names API access and webhooks for Growth and custom integrations for Enterprise. |
| Intended users | MagicDoor describes the product for property managers, including self-managed landlords, property management firms, and multi-portfolio operators. | The maintenance workflow is presented for property managers, residents, and service providers. |
| Security | MagicDoor says it maintains commercially reasonable security measures but does not guarantee absolute security. | Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access. |
| Security controls | MagicDoor states that it encrypts data in transit and at rest, makes geo-redundant daily backups, uses role-based access, two-factor authentication, company-level data isolation and immutable audit trails. | Platuni's privacy policy states encryption at rest and in transit, firewalls, access controls, regular audits, penetration testing and role-based access. |
| Support | Plans include dedicated onboarding, live training, and ongoing guidance; support channels listed include email, chat, phone, and virtual house call. | The Starter plan includes email support, Growth includes priority chat and email support, and Enterprise includes 24/7 engineering support. |
| What it does | MagicDoor is an AI-enabled property-management platform combining leasing, rent collection, maintenance, accounting, communications, listings and automation. | Platuni is property-management software covering properties, listings, tenants, payments, maintenance, documents and compliance. |
Plans
MagicDoor
- Advanced - AI Assistant (1-year contract)$1.50 a month
- Advanced - AI Assistant$1.50 a month
- Professional - AI Automation (1-year contract)$2.50 a month
- Professional - AI Automation$2.50 a month
- Enterprise - AI StrategyPriced on request
Platuni Maintenance
- StarterFree
- StarterFree
- Growth$1.39 a month
- EnterprisePriced on request
In their own words
MagicDoor
MagicDoor is AI-enabled property management software for leasing, maintenance, accounting, and tenant communication. Its Genie AI assistant answers plain-English questions using portfolio records such as leases, transactions, maintenance requests, and uploaded documents. Maintenance AI reads descriptions and photos, categorizes requests, scores urgency, and can surface a vendor for review. Leasing tools include online applications, tenant screening, AI-generated listings, listing syndication, lease renewals, and e-signing. Rent collection supports reminders, flexible schedules, ACH, credit and debit cards, and checks. Accounting includes trust accounting, owner statements and distributions, financial reports, bank connections, and audit trails. Mobile experiences are described for managers, tenants, owners, and vendors. Its MCP server provides read-only connections to Claude, Cursor, or another compatible assistant, included with a subscription. Listed paid plans begin at $1.50 per month per unit, with pricing starting at 25 units; additional usage or service fees may apply, including ACH, transaction, messaging, and rental application fees. MagicDoor is available on Android, iOS, and the web, and also offers an API.
Platuni Maintenance
Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.