DaySmart Med Spa vs Symplast
DaySmart Med Spa
daysmart.comSymplast
symplast.comSide by side
| Figure | DaySmart Med Spa | Symplast |
|---|---|---|
| Price from | $29/mo | $300/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Medical Spa Scheduling Software | 9.0 (#3) | 8.2 (#10) |
| API | DaySmart’s partnership program advertises a free, open API with extensive scheduling synchronization capabilities. | A public Swagger page exposes an Audit Services API with audit-entry and tenant-management endpoints. |
| Audience | The vendor describes DaySmart Spa as software for spas and also identifies massage therapists as a user group. | The company says Symplast is built exclusively for medical aesthetics, including plastic surgery practices and med spas. |
| Documentation | Support provides separate self-service knowledge bases for cloud and desktop editions. | Public technical documentation is limited to the Swagger audit API; the main product documentation is delivered through onboarding, training and support. |
| Founded | 1998 | A Symplast company article says it was founded by plastic surgeons in 2013. |
| Headquarters | Ann Arbor, Michigan | Symplast lists its address as 6750 N. Andrews Ave., Suite 200, Fort Lauderdale, Florida 33309. |
| Integrations | Official pricing lists Instagram/Facebook booking and QuickBooks Connect on higher tiers. | The public integrations page currently lists ImageAssist, which synchronizes standardized clinical photographs into patient charts. |
| Payments | Integrated payment processing supports card storage, deposits, memberships, prepayments and no-show charges. | The platform supports card payments, financing, deposits and recurring billing inside the system. |
| Rating on Apple App Store | 4.9 out of 5 from 268 ratings | 3.6 out of 5 from 73 ratings |
| Rating on Capterra | 4.2 out of 5 from 75 reviews | 4.0 out of 5 from 25 reviews |
| Rating on G2 | 4.0 out of 5 from 12 reviews | 4.0 out of 5 from 2 reviews |
| Rating on GetApp | 4.2 out of 5 from 75 reviews | 4.0 out of 5 from 25 reviews |
| Rating on Software Advice | 4.1 out of 5 from 72 reviews | 4.0 out of 5 from 25 reviews |
| Security | DaySmart says it uses access controls and security measures to prevent unauthorized use of personal information. | Symplast markets HIPAA-secure communications, media and AI running inside its HIPAA-compliant infrastructure. |
| Support | Basic includes email/chat support, while Deluxe and higher plans include phone support and unlimited training. | Symplast states that every plan includes access to real-person support within 60 seconds. |
Plans
DaySmart Med Spa
- Basic$29 a month
- Basic$29 a month
- Deluxe$69 a month
- Deluxe$69 a month
- Deluxe Growth$149 a month
- Deluxe Growth$149 a month
- Premium$199 a month
- Premium$199 a month
- Premium GrowthPriced on request
Symplast
- Basic$300 a month
- GrowthPriced on request
- LaunchPriced on request
- VelocityPriced on request
In their own words
DaySmart Med Spa
DaySmart Med Spa, also called DaySmart Spa, provides scheduling and management software for spas, with online booking, client engagement, and marketing tools. Clients can book appointments online 24/7 through a customizable booking site connected to an existing website or Facebook page. Client records can include contact details, product preferences, past services, purchase history, and treatment history. The software sends automatic text appointment reminders, and its mobile app for iPhone, iPad, and Android manages appointments, client records, and reports. Integrated credit card processing supports mobile use; the vendor describes transactions as PCI/PA-DSS validated and desktop checkout devices as EMV compliant. QuickBooks Connect moves closed tickets to QuickBooks throughout the day. Membership billing is available only to customers who opt in to integrated credit card processing. DaySmart Spa runs on Android, iOS, and web. Plans start at $29 a month, and all editions have a two-week free trial. Support includes phone, live chat, email, and separate knowledge bases for cloud and desktop versions.
Symplast
Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.