DaySmart Vet vs IDEXX Neo

DaySmart Vet is a cloud-based veterinary practice management platform connecting scheduling, medical records, payments, and client communication. It describes support for small animal, equine, mobile, mixed animal, multi-location, specialty, emergency, shelter, and high-volume practices. Features include appointment booking and reminders, collaborative SOAP notes, inventory management, online invoice payments, prescription refill requests, and digital health and vaccine records. The iOS and Android app complements cloud access. Reports cover revenue, billing, inventory, appointments, clients, patients, and staff, though availability can depend on enabled features and add-ons. DaySmart Vet lists more than 40 integration partners, including IDEXX, Antech, QuickBooks Online, Vetcove, and Sunbit. Daisy Voice is an add-on that records visit conversations and produces structured SOAP notes in patient records. Plans start at $123 a month, with pricing varying by practice and custom pricing available for larger practices. Pricing information includes 24/7 support by chat, email, or phone, plus dedicated onboarding and data migration support. The company says practices own their data and it can help coordinate export at no cost if they leave.

IDEXX Neo is cloud-based veterinary practice management software for clinic workflows spanning patient care, scheduling, payments, and reporting. Its dashboard summarizes overdue and draft invoices, reminders, appointments, callbacks, and diagnostic results. Patient records and workflows include histories, examination notes, diagnoses, estimates, procedure templates, diagnostic orders, and electronic signatures. Scheduling covers appointment management, SMS reminders, boarding, and the Neo Patient Portal. Payment features include capturing payments with a wireless Clover device and reviewing payment history and reports. Practice reporting includes metrics, purchase orders, inventory tracking, visualizations, and data export. Integrations listed by IDEXX include its diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS. IDEXX says Neo is hosted and managed by Amazon Web Services and data is backed up automatically. It works in a modern browser on Mac, PC, iOS, or Android devices. IDEXX offers a free 15-day trial; subscription pricing is available on request. The company recommends keeping one or two devices with wireless data plans available in case internet access is lost.