Dealer-Mate vs DealerSocket CRM

Dealer-Mate is dealer management software for car, motorcycle, RV, heavy truck, boat, and equipment dealerships. It supports financing and insurance, plus creating and recapping in-house, bank, lease, or cash deals. Inventory can be sorted, filtered, and published to dealer websites and third-party sites; listed connections include Kelley Blue Book, Black Book, Craigslist, Cars.com, Autotrader.com, eBay Motors, and Facebook. Its web-based CRM includes lead, showroom, business-development, auto-trade, database, and reporting modules, with no per-user fees according to the maker. Parts and Service supports work orders, mechanic scheduling, estimates, invoices, barcodes, and service histories. Dealer-Mate also integrates with Dealertrack and says users can submit deals to more than 1,000 lenders. It is offered through cloud/web and local desktop options across web, Windows, macOS, iOS, and Android. Cloud Monthly costs $119 a month; Cloud Quarterly costs $99 a month, billed quarterly at 297.00 USD; Cloud Annual costs $79 a month, billed annually at 894.00 USD. Local desktop monthly costs $65 a month, and Local Area Network costs 350.00 USD once for up to three workstations. A 30-day trial is listed, but there is no free plan.

DealerSocket CRM centralizes dealership customer relationships across sales, marketing, service, and leadership workflows. The platform brings sales, service, desking, communications, data mining, and digital retail together, with tools for lead tracking and follow-up. Marketing uses a centralized customer database for automated communications across the customer lifecycle. Reporting includes enterprise-wide insights, real-time analytics, and customizable reports backed by Microsoft’s business intelligence engine; configurable dashboards and checklists let users tailor the CRM. Its Service Scheduler offers a mobile-friendly self-service appointment portal with automated confirmations and reminder texts, and exchanges appointment and service information in both directions with major DMS platforms. SocketCredit supports digital consent, disclosures, identity verification, and an audit log, and can send applications to lending portals including RouteOne and DealerTrack. DealerSocket describes OEM and industry-platform integrations, certified partner services, and APIs for leads, deal data, customer updates, call tracking, and activity updates. The web CRM is available alongside iOS and Android apps; Mobile CRM supports editing sales opportunities, tasks, and customer and inventory searches. Pricing is on request.