DealerCenter CRM vs PBS Systems v10 APEX
DealerCenter CRM
get.dealercenter.comPBS Systems v10 APEX
pbssystems.comSide by side
| Figure | DealerCenter CRM | PBS Systems v10 APEX |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Automotive Dealership Accounting Software | 7.8 (#1) | 7.2 (#2) |
| Spec score · Auto Dealer Software | 7.8 (#3) | 7.4 (#4) |
| Spec score · Automotive CRM Software | 7.8 (#12) | 7.3 (#19) |
| Audience | DealerCenter describes its platform as designed for independent used car dealers. | PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs. |
| Headquarters | Los Angeles, California, United States | PBS lists its corporate head office at 4041 128 Avenue SE, Calgary, Alberta T2Z 5G6. |
| Support | DealerCenter support is available by toll-free phone at 888-669-2669, email, and live chat; listed hours are Monday–Friday 6 AM–6 PM PST and Saturday 8 AM–5 PM PST. | PBS support is available Monday through Friday from 3:30 am to 7:00 pm MT and Saturday from 6:00 am to 5:00 pm MT; support centres are closed Sundays. |
Plans
In their own words
DealerCenter CRM
DealerCenter CRM has no write-up on Specifiction yet; its figures are above.
PBS Systems v10 APEX
PBS Systems v10 APEX is a dealership management platform covering accounting, sales, service, parts, CRM, and a Digital Service Suite. Sales tools include digital quoting and deal setup, financing, CRM follow-ups, and mobile e-signatures saved in electronic deal jackets. Service features include online appointment booking, technician dispatch, automated reminders, and recommendations based on vehicle history and condition. Accounting includes live financial data, accounts payable workflows, executive reporting, commission management, budgeting, and forecasting. The parts module shows technicians live inventory and tracks turnover to help avoid stockouts. CRM includes predictive marketing to identify vehicles due for service and internal lead-generation tasks for sales opportunities. The Digital Service Suite describes Tools On Demand as mobilized service software and Advisormatic as automation from arrival through the next booking. The partner program can provide API access or a two-way data interface for partner data requirements. PBS lists Android, iOS, web, and API access. Pricing is on request. Support is available on listed weekday and Saturday hours, with support centres closed Sundays; hours may change for recognized provincial, state, and national holidays. PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs.