DealersCloud CRM vs Frazer DMS
DealersCloud CRM
dealerscloud.comFrazer DMS
frazer.comSide by side
| Figure | DealersCloud CRM | Frazer DMS |
|---|---|---|
| Price from | $495/mo | $108.25/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Auto Dealer Accounting | 8.7 (#1) | 6.6 (#4) |
| Spec score · Auto Dealer Software | 8.6 (#2) | 6.5 (#10) |
| Accounting | Accounting features include automated profit/loss reporting and more than 60 metrics. | The accounting suite includes a customizable general ledger, bill and deposit entry, checks, bank reconciliation and reports. |
| Headquarters | Fairfax, Virginia, United States | Canton, New York, United States |
| Integrations | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. | Frazer says it partners with more than 200 industry providers across marketing, finance, payments, DMV services and vehicle information. |
| Support | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. | Customer service is free and unlimited, with weekday and Saturday support hours listed. |
Plans
DealersCloud CRM
- Basic (Capterra listing)$495 a month
- Core platformPrice not published
- DealersAI Premium Add-onPriced on request
- The Core PlatformPrice not published
Frazer DMS
- Desktop$129 a month
- Desktop$1,299 a year
- Hosted$199 a month
- Desktop$129 a month
- Hosted$199 a month
In their own words
DealersCloud CRM
DealersCloud CRM brings dealership leads from websites, marketplaces, phone and the lot into one queue, with emails and texts kept on each customer record. Round-robin assignment uses dealer-defined groups and can move untouched leads to another person after a timer. The CRM can automatically merge apparent duplicates matching the same phone number and email address, and each merge can be undone. Mobile app access is included on every plan, with Android, iOS and web availability. The wider platform covers inventory, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI. A description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan; advanced DealersAI modules are premium. The product is built exclusively for independent dealerships, from a single lot to multi-rooftop groups, including Buy Here Pay Here operations. Pricing is customized by dealership size and available on request, with no per-seat fees, hidden costs or long-term contracts, according to the pricing details. DealersCloud is headquartered in Fairfax, Virginia, United States.