DealersCloud CRM vs Tekion Automotive Retail Cloud

DealersCloud CRM brings dealership leads from websites, marketplaces, phone and the lot into one queue, with emails and texts kept on each customer record. Round-robin assignment uses dealer-defined groups and can move untouched leads to another person after a timer. The CRM can automatically merge apparent duplicates matching the same phone number and email address, and each merge can be undone. Mobile app access is included on every plan, with Android, iOS and web availability. The wider platform covers inventory, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI. A description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan; advanced DealersAI modules are premium. The product is built exclusively for independent dealerships, from a single lot to multi-rooftop groups, including Buy Here Pay Here operations. Pricing is customized by dealership size and available on request, with no per-seat fees, hidden costs or long-term contracts, according to the pricing details. DealersCloud is headquartered in Fairfax, Virginia, United States.

Tekion Automotive Retail Cloud is a web-based platform for automotive dealership operations. Its listed capabilities include inventory management, sales workflows, service management, parts management, and accounting. Tekion identifies auto dealerships and specialty vehicle dealers as its intended customers, including single-location and multi-rooftop businesses. The product brings these operational areas into one retail cloud system, giving dealerships a way to consider inventory, sales, service, parts, and accounting together. It is sold on a paid basis, with pricing available on request, and there is no free plan. Tekion was founded in 2016 and is headquartered in Pleasanton, California, United States. The web deployment may suit dealerships seeking browser-based access to the listed functions. Prospective users can assess whether their dealership type and footprint match the stated audience, and whether the combination of operational coverage fits their needs. Automotive Retail Cloud is focused on dealership workflows rather than a single isolated function.