Dedoose vs DiscoverText

Dedoose is a cloud-based application for analyzing and visualizing qualitative and mixed methods data. It handles interviews, focus groups, documents, surveys, video, images, audio, social media, and websites, and lets researchers combine qualitative and quantitative material in an analysis process. Charts, graphs, and matrices help users explore findings, with filters for examining segments. Dedoose supports real-time collaboration with other Dedoose users at no additional cost. The first 30 days of a new individual account are free; paid plans start at $12.95 a month. Student and Individual plans charge for active months, while group plans provide centralized billing. Premier and Enterprise are annual plans with SSO integration and account administration. Dedoose says communications use an AES-256 CBC-encrypted SSL/TLS tunnel, passwords are not stored, and project data remains under customer control rather than being shared with third parties. The publisher says Leviathan Security Group verified its login system. Support includes a 24/7 self-service Learning Center and assistance from trained researchers. The service identifies academic, UX, health, and policy researchers among its users.

DiscoverText is a cloud service for mining, annotating and analyzing multilingual text collections with machine learning. It can work with free text and metadata from surveys, customer feedback, CRM, chats, email, public comments, X/Twitter and RSS feeds. Users can build reusable classifiers called sifters to find relevant material and sort it into topics, sentiment or other categories. Its described process combines machine classification with human annotation, crowdsourcing, adjudication, measurement and iteration. For eDiscovery, it offers deduplication, near-duplicate clustering and document redaction that can produce Bates-stamped, spreadsheet-indexed PDF collections. Students and professors may receive free access, training and project support from the founder; academic group licenses are also listed as free. API access is limited to licensed Enterprise users granted an API key. Documented API operations include projects, archives, buckets, datasets, deduplication, clustering and tag clouds. The maker says it no longer collects Twitter data in real time and is not connected to Facebook’s open API. Professional costs $99 a month; Enterprise costs $3,000 a month.