Dedoose vs Kapiche
Dedoose
dedoose.com
Kapiche
kapiche.comSide by side
| Figure | Dedoose | Kapiche |
|---|---|---|
| Price from | $12.95/mo | $2/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Text Analytics Software | 8.3 (#5) | 7.6 (#19) |
| Spec score · Text Analysis Software | 8.2 (#5) | 7.5 (#11) |
| Audience | Dedoose identifies academic, UX, health, and policy researchers among its users. | Kapiche describes its intended users as customer experience and customer support leaders, executives, and product teams. |
| Integrations | Premier and Enterprise plans include Single Sign-on (SSO) integration. | Listed integrations include Zendesk, Salesforce, Genesys, Five9, Qualtrics, Snowflake, Slack, Tableau, and Microsoft Teams. |
| Security | Dedoose says communications use an AES-256 CBC encrypted SSL/TLS tunnel and that it does not store user passwords. | Kapiche says it encrypts data in transit and at rest and holds a SOC 2 Type II report that it provides under NDA on request. |
| Support | The site offers 24/7 self-service support through an interactive Learning Center and describes customer support as provided by trained researchers. | Kapiche's help centre provides guides for integrations, data uploads, account management, security, and troubleshooting. |
Plans
Dedoose
- Student$12.95 a month
- Large Group (6+ USers)$13.95 a month
- Small Group (2-5 Users)$15.95 a month
- Individual$17.95 a month
- Enterprise (unlimited users/seats)Priced on request
- Premier (up to 20 users/seats)Priced on request
Kapiche
- Bronze$2 a month
- CustomPriced on request
- GoldPriced on request
- SilverPriced on request
In their own words
Dedoose
Dedoose is a cloud-based application for analyzing and visualizing qualitative and mixed methods data. It handles interviews, focus groups, documents, surveys, video, images, audio, social media, and websites, and lets researchers combine qualitative and quantitative material in an analysis process. Charts, graphs, and matrices help users explore findings, with filters for examining segments. Dedoose supports real-time collaboration with other Dedoose users at no additional cost. The first 30 days of a new individual account are free; paid plans start at $12.95 a month. Student and Individual plans charge for active months, while group plans provide centralized billing. Premier and Enterprise are annual plans with SSO integration and account administration. Dedoose says communications use an AES-256 CBC-encrypted SSL/TLS tunnel, passwords are not stored, and project data remains under customer control rather than being shared with third parties. The publisher says Leviathan Security Group verified its login system. Support includes a 24/7 self-service Learning Center and assistance from trained researchers. The service identifies academic, UX, health, and policy researchers among its users.