DeepSync vs Smartlook
DeepSync
deepsync.in
Smartlook
smartlook.comSide by side
| Figure | DeepSync | Smartlook |
|---|---|---|
| Price from | ₹1,999/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Session Recording Software | 9.3 (#2) | 7.7 (#25) |
| Spec score · Heatmap and session replay tools | 9.1 (#8) | 8.3 (#27) |
| Free plan | Yes | Yes |
| Integrations | Installation guides cover plain HTML, React, Next.js, Vue/Nuxt, Angular, Svelte/SvelteKit, TanStack Start, WordPress, WooCommerce, Shopify, Google Tag Manager and Framer. | Listed integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. |
| Mobile capture | Yes | Yes |
| Privacy | Passwords, payment fields, and text inputs are masked in the browser before transmission, so their real values do not reach DeepSync servers through recordings. | Smartlook says its SDKs automatically mask passwords, numbers, and form contents in session recordings. |
| Product | DeepSync combines session replay, heatmaps, conversion funnels, and AI analysis to help teams understand user behavior. | Smartlook combines session recordings with event based analytics for websites and mobile apps. |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Session recordings let teams review user sessions and filter to find important moments. |
| Support | The pricing page lists email support on Free, priority email on Pro, and a dedicated manager with an SLA on Enterprise. | Smartlook says online support continues until 31 August 2027 and self support documentation remains until decommissioning. |
Plans
DeepSync
- FreeFree
- Pro₹1,999 a month
- FreeFree
- BusinessPriced on request
- EnterprisePriced on request
In their own words
Smartlook
Smartlook combines session recordings with event-based analytics for websites and mobile apps. It supports web, iOS, Android, and an API. Funnels identify where users leave, while heatmaps show clicks and scrolling; rage-click detection and mobile capture are also available. Mobile crash reports connect a crash with the recording and preceding events. Smartlook says its SDKs automatically mask passwords, numbers, and form contents in recordings. Its listed security measures include SSL/TLS transfer encryption, AWS infrastructure, and a Data Protection Officer. Integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. The free plan costs nothing, subject to limitations, and allows 20 REST API requests per hour. New paid plans have not been available since 31 May 2026. The standalone platform is scheduled for decommissioning on 30 September 2027; online support is scheduled through 31 August 2027.