Deepwatch MDR vs eSentire MDR
Deepwatch MDR
deepwatch.com
eSentire MDR
esentire.comSide by side
| Figure | Deepwatch MDR | eSentire MDR |
|---|---|---|
| Price from | — | $17/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Managed Detection and Response Services | 7.1 (#13) | 7.8 (#6) |
| Founded | 2015 | 2001 |
| Headquarters | Palo Alto, California, USA | Waterloo, Ontario, Canada |
| Intended customers | Deepwatch describes its service for organizations seeking to reduce alert burden and operational complexity with security operations across their existing environment. | eSentire says it protects organizations across 35+ industries and describes Professional as suited to teams without a SOC or the headcount to build one. |
| Service | Deepwatch provides AI-native managed detection and response with investigation, containment, and response governed by experienced security analysts. | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. |
| Support | Deepwatch describes its analysts as an extension of the customer’s security team and offers expert-led detection and response around the clock. | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. |
Plans
eSentire MDR
- Atlas Professional$17 a month
- Atlas Enhanced$24 a month
- Atlas Elite$28 a month
- Launch & Optimization Services$2,500 a year
In their own words
Deepwatch MDR
Deepwatch MDR has no write-up on Specifiction yet; its figures are above.
eSentire MDR
eSentire MDR combines the Atlas platform with managed detection and response, including 24/7 security operations center coverage and human response. Atlas AI investigates and adds context to alerts to support triage, while eSentire’s Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation and unlimited incident handling. Atlas can investigate alerts from any source through its REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response supports customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or Palo Alto technology. Atlas Enhanced includes 90-day log retention; Atlas Elite includes 365 days. Professional and Enhanced technical support is available during business hours, while Elite technical support and security support for incidents and investigations are available 24/7. Listed packages cover 10 to 250 users; larger organizations or unusual requirements are directed to sales. Atlas Professional is $17 a month, Enhanced is $24 a month and Elite is $28 a month, billed annually as specified for 10 users. Required Launch & Optimization Services cost $2,500 a year.