Defend-ID vs ID Assist
Defend-ID
defend-id.comID Assist
idassist.comSide by side
| Figure | Defend-ID | ID Assist |
|---|---|---|
| Price from | $12.95/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 8 | 0 |
| Spec score · Identity Theft Protection Services | 8.1 (#11) | 8.0 (#15) |
| Spec score · Identity theft protection | 7.9 (#16) | 7.7 (#17) |
| Bank account monitoring | Yes | Yes |
| Dark-web monitoring | Yes | Yes |
| Identity restoration | Yes | The service describes guided restoration with a dedicated Fraud Investigator who helps confirm identity theft, complete paperwork, and follow up. |
| Identity-theft insurance | Yes | No |
| Security | The privacy policy says registration and credit-report areas use SSL with 128-bit encryption and that physical, electronic and procedural safeguards protect information. | The privacy policy says databases are fully encrypted and the environment is PCI certified and independently audited against Payment Card Industry Security Standards Council requirements. |
| Support | The breach-response product lists a 24/7 customer support center, and the site publishes separate sales and recovery-support phone numbers. | The detector page lists customer service hours as 9:00 a.m. to 9:00 p.m. EST, Monday through Friday. |
Plans
Defend-ID
- Gold Individual$12.95 a month
- Gold Family$15.95 a month
- Platinum Individual$16.95 a month
- Platinum Family$21.95 a month
- Gold — Individual$12.95 a month
- Gold — Family$15.95 a month
- Platinum — Individual$16.95 a month
- Platinum — Family$21.95 a month
In their own words
ID Assist
ID Assist is an identity protection service that monitors registered personal information for suspicious activity online and on the dark web. Monitored details can include card and bank account numbers, Social Insurance Numbers, passport numbers, and email addresses. It can also pull credit information from both Canadian bureaus, Equifax and TransUnion. Customers can choose alerts by email, text, or the mobile app. If an incident occurs, ID Assist says it can contact the bureaus to place a fraud alert and reach the financial institution about a monitored card. Canadian representatives are available 24/7 for restoration services. The service also offers a Password Manager with password vaults, autofill, password generation, browser extensions, and mobile apps. Its Send feature shares information through an encrypted link, and the privacy policy says the user controls the cryptographic keys. ID Assist is paid and offers a free trial; no price is listed. It is available on Android, iOS, web, and as an extension. The provider, Sigma Loyalty Group Inc., is based in Toronto, Ontario, Canada.