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ID Assist

idassist.com

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Spec score 8.0 #15 of 25 in Identity Theft Protection Services

What it is

ID Assist is an identity protection service that monitors registered personal information for suspicious activity online and on the dark web. Monitored details can include card and bank account numbers, Social Insurance Numbers, passport numbers, and email addresses. It can also pull credit information from both Canadian bureaus, Equifax and TransUnion. Customers can choose alerts by email, text, or the mobile app. If an incident occurs, ID Assist says it can contact the bureaus to place a fraud alert and reach the financial institution about a monitored card. Canadian representatives are available 24/7 for restoration services. The service also offers a Password Manager with password vaults, autofill, password generation, browser extensions, and mobile apps. Its Send feature shares information through an encrypted link, and the privacy policy says the user controls the cryptographic keys. ID Assist is paid and offers a free trial; no price is listed. It is available on Android, iOS, web, and as an extension. The provider, Sigma Loyalty Group Inc., is based in Toronto, Ontario, Canada.

Spec sheet

Purpose
ID Assist describes itself as an early warning system to help protect your identity.Read 9 Oct 2026 · idassist.com
Mobile apps
The site promotes a free mobile app and identifies Apple App Store and Google Play trademarks.Read 9 Oct 2026 · detector.idassist.com
Security
The privacy policy says databases are fully encrypted and the environment is PCI certified and independently audited against Payment Card Industry Security Standards Council requirements.Read 9 Oct 2026 · idassist.com
Privacy
The privacy policy says ID Assist does not sell, rent, or trade personal information to third parties for financial gain or marketing purposes.Read 9 Oct 2026 · idassist.com
Support
The detector page lists customer service hours as 9:00 a.m. to 9:00 p.m. EST, Monday through Friday.Read 9 Oct 2026 · detector.idassist.com
Headquarters
Toronto, Ontario, CanadaRead 28 Sep 2026 · idassist.com
Company
The site identifies Sigma Loyalty Group Inc. as the provider of ID Assist.Read 9 Oct 2026 · idassist.com
Account recovery limit
The Password Manager help page says ID Assist cannot recover a forgotten master password, and losing it may mean losing access to saved vault information.Read 9 Oct 2026 · landing.idassist.com
Alerts
ID Assist says it sends real-time alerts about threats to a monitored identity.Read 9 Oct 2026 · detector.idassist.com
Bank account monitoring
YesRead 21 Sep 2026 · idassist.com
Credit monitoring
The service can pull data from both Canadian credit bureaus, Equifax and TransUnion.Read 9 Oct 2026 · idassist.com
Dark-web monitoring
YesRead 21 Sep 2026 · idassist.com
Emergency cash
The identity page says the service can arrange up to $2,500 in emergency cash after theft or loss while travelling, subject to stated conditions.Read 9 Oct 2026 · onguard.idassist.com
Fraud alerts
ID Assist says it can contact Equifax Canada and TransUnion Canada on a subscriber’s behalf to place a fraud alert.Read 9 Oct 2026 · onguard.idassist.com
Fraud response
ID Assist says it can contact Equifax and TransUnion to place a fraud alert and, for monitored cards, contact the financial institution about an incident.Read 9 Oct 2026 · idassist.com
Free trial
The site advertises a free 30-day trial and says customers can cancel anytime.Read 9 Oct 2026 · onguard.idassist.com
Identity monitoring
ID Assist says it monitors identifiers such as payment cards, bank account numbers, Social Insurance Numbers, driver’s licences, passports, email addresses, and phone numbers.Read 9 Oct 2026 · detector.idassist.com
Identity restoration
The service describes guided restoration with a dedicated Fraud Investigator who helps confirm identity theft, complete paperwork, and follow up.Read 9 Oct 2026 · onguard.idassist.com
Identity-theft insurance
NoRead 21 Sep 2026 · idassist.com
Password Manager
ID Assist Password Manager supports password vaults, autofill, password generation, browser extensions, and mobile apps.Read 9 Oct 2026 · landing.idassist.com
Password Manager privacy
The privacy policy says Password Manager data is encrypted with cryptographic keys under the user’s control and ID Assist cannot access it.Read 9 Oct 2026 · idassist.com
Provider
ID Assist services are provided by Sigma Loyalty Group Inc.Read 9 Oct 2026 · idassist.com
Security controls
The privacy policy lists endpoint protection, threat detection, firewalls, and multi-level authentication limiting personnel access to data and offices.Read 9 Oct 2026 · idassist.com
Sharing
Password Manager’s Send feature lets subscribers share information through an encrypted link with recipients who do not have an account.Read 9 Oct 2026 · landing.idassist.com
Supported browsers
The Password Manager help page lists extensions for Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.Read 9 Oct 2026 · landing.idassist.com

Strong points and limits

Strong points

  • Monitors personal details online and on the dark web
  • Pulls credit data from both Canadian bureaus
  • Alerts available by email, text, or mobile app
  • Canadian restoration representatives available 24/7
  • Password Manager supports vaults, autofill, and generation

Limits

  • Identity-theft insurance is not included
  • No price is listed
  • A forgotten master password cannot be recovered

Who it suits

ID Assist suits people who want identity and credit monitoring, alerts, and restoration support. Its Password Manager may also suit subscribers who want a vault across mobile apps and supported browser extensions.

Verdict

ID Assist combines identity monitoring, credit data from both Canadian bureaus, and restoration support. The service is paid with a free trial, and its Password Manager has a consequential recovery limit: ID Assist cannot restore a forgotten master password.

Where Specifiction places it

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