ClearScore Protect Plus
clearscore.com
What it is
ClearScore Protect Plus is an identity protection service for Android, iOS, and web. It monitors credit reports and scans the dark web daily for exposed personal information linked to identity theft and fraud. Credit report updates can cover score changes, balances, and other fraud-relevant information. Subscribers can contact a fraud helpline at any time for suspicious messages, identity theft, and fraud. Protect Plus advertises up to $1 million USD in identity-theft insurance for costs such as legal fees and lost wages, plus up to $25,000 USD of ransomware cover. The monthly plan costs A$14.99 a month; the annual plan costs A$119.99 a year. ClearScore also offers a free credit score and report, and its free Protect service includes identity monitoring and dark-web checks. A ClearScore account is required. Insurance eligibility requires subscribers to be at least 18 and permanent Australian residents. ClearScore is headquartered in Sydney and was founded in 2015.
Spec sheet
- What it does
- Protect Plus monitors a user's credit report and dark-web data for identity-theft and fraud indicators.Read 15 Oct 2026 · clearscore.com
- Free plan
- NoRead 21 Sep 2026 · clearscore.com
- Support
- ClearScore's Australian Protect Plus page advertises round-the-clock access to a fraud helpline.Read 9 Oct 2026 · clearscore.com
- Headquarters
- Sydney, New South Wales, AustraliaRead 28 Sep 2026 · clearscore.com
- Founded
- LinkedIn states that ClearScore was founded in 2015.Read 15 Oct 2026 · linkedin.com
- API access restriction
- API requests from some regions, including India, Pakistan and Cyprus, are documented as returning HTTP 403 even with valid credentials.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- API authentication
- The partner API requires both a JWT bearer token and an x-api-key supplied by ClearScore.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- API availability
- ClearScore publishes a partner API covering redirect and eligibility endpoints for lender integrations.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- API documentation depth
- The documentation includes authentication, integration guidance, payload examples and separate credit-card and unsecured-loan API requirements.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- API environments
- The documentation lists separate sandbox and production endpoints for redirect and eligibility APIs.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- API rate limit
- The default partner limit is 50 requests per minute, subject to agreement-specific changes.Read 15 Oct 2026 · apidocs.everywhere.clearscore.io
- Breach-database limit
- ClearScore says its cyber-check partners' databases cannot contain every breach, so a clean result does not prove that data was never exposed.Read 15 Oct 2026 · clearscore.com
- Company legal name
- The Australian service is operated by ClearScore Australia Pty Ltd, ABN 21624386330 and ACN 624386330.Read 15 Oct 2026 · clearscore.com
- Company size
- LinkedIn lists ClearScore as a privately held company with 201–500 employees.Read 15 Oct 2026 · linkedin.com
- Credit monitoring
- Protect Plus provides credit report updates about changes to a score, financial data such as balances, or fraud-relevant information.Read 9 Oct 2026 · clearscore.com
- Credit-report updates
- Subscribers receive updates about score, balance and other fraud-relevant credit-report changes.Read 15 Oct 2026 · clearscore.com
- Daily dark-web scanning
- The service scans the dark web daily for exposed personal information.Read 15 Oct 2026 · clearscore.com
- Dark web monitoring
- The product page says Protect Plus scans the dark web daily for personal information that may be exposed.Read 9 Oct 2026 · clearscore.com
- Data handling
- ClearScore says Cybercheck Partners receive the account email address and passport number if provided to check whether information may have been compromised, and retain that information only as long as needed for the check.Read 9 Oct 2026 · clearscore.com
- Eligibility
- The Australian Protect Plus terms state that insurance cover requires the subscriber to be at least 18 and permanently reside in Australia.Read 9 Oct 2026 · clearscore.com
- Fraud helpline
- Protect Plus includes access to fraud specialists 24 hours a day, seven days a week.Read 15 Oct 2026 · clearscore.com
- Free service
- ClearScore says users can join for a free credit score and report, and its free Protect service includes identity monitoring and dark web checks.Read 9 Oct 2026 · clearscore.com
- Free underlying service
- ClearScore offers a free credit score and report, with Protect Plus sold as an additional subscription.Read 15 Oct 2026 · clearscore.com
- Group headquarters
- ClearScore lists its group headquarters at Vox Studios, London, England.Read 15 Oct 2026 · linkedin.com
- Identity restoration
- YesRead 21 Sep 2026 · clearscore.com
- Identity-theft insurance
- The advertised cover provides up to US$1 million for eligible identity-theft costs such as legal fees and lost wages.Read 15 Oct 2026 · clearscore.com
- Insurance complaints
- Complaints or claims about Protect Plus cover are directed to CyberScout/TransUnion using contact details in the app terms.Read 15 Oct 2026 · clearscore.com
- Licence and ownership
- The Australian terms identify ClearScore Australia Pty Ltd as the service company, while website and app intellectual property is owned or licensed to ClearScore with rights reserved.Read 15 Oct 2026 · clearscore.com
- Limit: data accuracy complaints
- Google Play reviewers report outdated or incorrect account information, confusing alerts and difficulty getting useful dispute assistance.Read 15 Oct 2026 · play.google.com
- Limit: marketing complaints
- Australian reviewers complain about repeated or anxiety-inducing emails and difficulty unsubscribing.Read 15 Oct 2026 · productreview.com.au
- Limit: misleading offers complaints
- Australian Trustpilot reviewers report that suggested lenders sometimes decline applications despite favorable ClearScore indications, with some saying their ratings then fell.Read 15 Oct 2026 · trustpilot.com
- Limit: single credit bureau
- TechRadar notes that ClearScore uses only one credit agency, limiting the completeness of its credit view.Read 15 Oct 2026 · techradar.com
- Limit: support and login complaints
- App Store and ProductReview reviewers report login problems and difficulty reaching support when they cannot access their account.Read 15 Oct 2026 · apps.apple.com
- Monitoring cadence limit
- The terms state that Protect and Protect Plus are not live monitoring services; breach notifications arrive at the next scheduled check.Read 15 Oct 2026 · clearscore.com
- Monitoring data shared
- For monitoring, ClearScore shares a verified account email and, if supplied, a passport number with cyber-check partners.Read 15 Oct 2026 · clearscore.com
- Opt-out
- Users can opt out of the dark-web-monitoring part of Protect through Protect Settings.Read 15 Oct 2026 · clearscore.com
- Partner network
- ClearScore says its group has more than 200 financial-services provider partnerships worldwide.Read 15 Oct 2026 · clearscore.com
- Partners
- ClearScore's Australian terms name CyberScout, SpyCloud, and Superlative Enterprise Pty Limited as providers of parts of Protect Plus.Read 9 Oct 2026 · clearscore.com
- Praise: mobile experience
- TechRadar rated ClearScore's user experience highly and described its mobile app as among the strongest in the category.Read 15 Oct 2026 · techradar.com
- Praise: usability
- Independent reviewers describe the app as easy to use, clear and useful for tracking basic financial information.Read 15 Oct 2026 · trustpilot.com
- Price-change terms
- ClearScore may change Protect Plus plans or prices with at least 30 days' notice.Read 15 Oct 2026 · clearscore.com
- Ransomware cover
- The plan advertises up to US$25,000 of ransomware cover.Read 15 Oct 2026 · clearscore.com
- Rating on Apple App Store
- 4.8 out of 5 from 7.1K ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Google Play
- 4.0 out of 5 from 96K reviewsRead 15 Oct 2026 · play.google.com
- Rating on ProductReview.com.au
- 3.0 out of 5 from 216 reviewsRead 15 Oct 2026 · productreview.com.au
- Rating on Trustpilot Australia
- 3.2 out of 5 from 519 reviewsRead 15 Oct 2026 · trustpilot.com
- Requires ClearScore account
- Users need a ClearScore account to access ClearScore Protect, and the company says sign-up takes about two minutes.Read 9 Oct 2026 · clearscore.com
- Security certifications
- ClearScore's corporate page states that the group is SOC 2 Type 2 and ISO 27001 certified.Read 15 Oct 2026 · clearscore.com
- Security score
- The separate Protect security score is based on verification, breach actions, report-change checks and security tips, and is not shared with lenders.Read 15 Oct 2026 · help.clearscore.com.au
Plans and prices
Strong points and limits
Strong points
- Daily dark-web scanning
- Credit report updates
- 24/7 fraud helpline
- Up to $1 million USD identity insurance
- Free Protect service available
Limits
- Insurance requires Australian permanent residency
- Insurance requires age 18 or older
- Paid plans cost 14.99 AUD monthly or 119.99 AUD yearly
Who it suits
Protect Plus suits Australian adults seeking credit and dark-web monitoring with fraud support and advertised insurance coverage. A ClearScore account is required to use Protect.
Verdict
Protect Plus combines monitoring, assistance, and stated insurance and ransomware limits across mobile and web platforms. Check the Australian eligibility terms and plan costs before subscribing.
Where Specifiction places it
- Identity Theft Protection Services#2 of 258.7
- Identity theft protection#9 of 258.3