Desjardins Identity Protection
- 1Runs onAndroid, iOS, Web
- 2CostsFree plan
- 3Dark-web monitoringYes
- 4Identity restorationYes
- 5Identity-theft insuranceYes
Overview
Desjardins Identity Protection provides added security for personal and financial information to Desjardins members and clients. It combines monitoring for personal information on the dark web with assistance recovering an identity after theft. ID Assist, supplied by Sigma Loyalty Group Inc., performs that monitoring and sends alerts when it detects personal information. If identity theft occurs, Desjardins can guide customers through recovery, and they may be reimbursed up to $50,000 for identity restoration expenses. Desjardins accounts and assets are protected in the event of unauthorized transactions. Customers can check Equifax and TransUnion credit reports in AccèsD, and can opt for email alerts about credit-report changes through the TransUnion CreditView Dashboard. Access to ID Assist can be requested through Desjardins mobile services or AccèsD in a browser. The service is free and listed for Android, iOS, and web. Desjardins says it does not share customer information without consent and never asks for a password or PIN. Support is available by phone or scheduled call.
Who it is for
It is for Desjardins members and clients seeking dark-web alerts, identity recovery guidance, and protection related to unauthorized transactions. It may suit customers who want to check credit reports through AccèsD or receive credit-change alerts.
What is good
- Free service for Desjardins members and clients.
- ID Assist monitors the dark web and sends alerts.
- Identity restoration reimbursement may reach $50,000.
- Credit reports available through AccèsD.
- Android, iOS, and web access are listed.
What to know first
- Reimbursement is limited to up to $50,000.
- Dark-web monitoring is provided by Sigma Loyalty Group Inc.
- No free trial is offered.
Verdict
Desjardins Identity Protection brings monitoring, recovery guidance, and account protection together at no listed price. Note that dark-web monitoring comes from ID Assist, and reimbursement for identity restoration expenses is capped at up to $50,000.
Desjardins Identity Protection plans and pricing
All plansCompared on identity theft protection services
- Free plan
- Yesdesjardins.com
- Dark-web monitoring
- Yesdesjardins.com
- Identity restoration
- Yesdesjardins.com
- Identity-theft insurance
- Yesdesjardins.com
Facts
- Purpose
- It provides added security for personal and financial information.desjardins.com · 8 Oct 2026
- Fraud protection
- Desjardins accounts and assets are protected in the event of unauthorized transactions.desjardins.com · 8 Oct 2026
- Identity recovery
- Desjardins can guide a customer through each step of the identity recovery process if their identity is stolen.desjardins.com · 8 Oct 2026
- Reimbursement
- If a customer’s identity is stolen, they may be reimbursed up to $50,000 for identity restoration expenses.desjardins.com · 8 Oct 2026
- Credit monitoring
- Customers can check Equifax and TransUnion credit reports in AccèsD.desjardins.com · 8 Oct 2026
- Dark web monitoring
- ID Assist, an external service, monitors the dark web and sends alerts if personal information is detected.desjardins.com · 8 Oct 2026
- Credit report alerts
- Customers can sign up for email alerts about changes to their credit report through the TransUnion CreditView Dashboard.desjardins.com · 8 Oct 2026
- Mobile and browser access
- Customers can request an ID Assist access code through Desjardins mobile services or AccèsD in a web browser.desjardins.com · 8 Oct 2026
- Third-party provider
- ID Assist is provided by Sigma Loyalty Group Inc.desjardins.com · 8 Oct 2026
- Privacy commitment
- Desjardins says it does not share customer information without consent and never asks for a password or PIN.desjardins.com · 8 Oct 2026
- Support contact
- The page lists 1-800-224-7737 (1-800-CAISSES) and an option to schedule a call.desjardins.com · 8 Oct 2026
- Eligibility
- Desjardins says members and clients are covered by its Identity Protection service.desjardins.com · 8 Oct 2026
- Maker history
- Desjardins Group’s origins date to the founding of Caisse populaire de Lévis on December 6, 1900.desjardins.com · 8 Oct 2026
Company
- Founded
- 1900desjardins.com · 28 Sept 2026
- Headquarters
- Lévis, Québec, Canadadesjardins.com · 28 Sept 2026
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Sources
- desjardins.com/en/security/desjardins-identity-protect· checked 8 Oct 2026
- desjardins.com/en/help/profile-security/id-assist.html· checked 8 Oct 2026
- desjardins.com/en/security/identity-theft.html· checked 8 Oct 2026
- desjardins.com/en/about-us/who-we-are/our-history.html· checked 8 Oct 2026