Equifax Identity Protect

Spec sheet

Purpose

Equifax describes Identity Protect as a plan designed to help protect personal information and identity.Read 9 Oct 2026 · equifax.com.au

Free plan

NoRead 21 Sep 2026 · equifax.com.au

Security

Equifax says its security controls include penetration testing, least-privilege access, and multi-factor authentication for remote network access.Read 8 Oct 2026 · equifax.com.au

Compliance

Equifax says it has regained PCI, ISO, SOC 1 and 2, and FISMA certifications.Read 8 Oct 2026 · equifax.com.au

Support

Equifax says customers can cancel by calling 13 8332 and selecting option 2, or using its online contact form.Read 9 Oct 2026 · equifax.com.au

Headquarters

Atlanta, Georgia, United StatesRead 4 Oct 2026 · equifax.com.au

Company

Equifax describes itself as a global data, analytics, and technology company headquartered in Atlanta, Georgia.Read 8 Oct 2026 · equifax.com.au

Bank account monitoring

YesRead 21 Sep 2026 · equifax.com.au

Cancellation

Equifax says there is no lock-in contract and cancellation takes effect at the end of the month in which the customer cancels.Read 9 Oct 2026 · equifax.com.au

Company history

Equifax Australia’s history timeline says the Credit Reference Association began as a mutual organisation in 1967 and Veda was rebranded to Equifax in 2017.Read 9 Oct 2026 · equifax.com.au

Credit report

The plan includes one Equifax Credit Report every 12 months, and customers must be at least 18 to order a report.Read 8 Oct 2026 · equifax.com.au

Dark-web monitoring

YesRead 21 Sep 2026 · equifax.com.au

Document alerts

Document expiry alerts are available for 2 passports and 2 licences.Read 9 Oct 2026 · equifax.com.au

Document reminders

The plan provides expiry alerts for up to 2 passports and 2 licences.Read 8 Oct 2026 · equifax.com.au

Eligibility

Customers must be 18 or older to order a copy of their credit report.Read 9 Oct 2026 · equifax.com.au

Identity Guard cover

The plan includes up to $15,000 insurance with Identity Guard, subject to terms, conditions, exclusions, and limitations.Read 9 Oct 2026 · equifax.com.au

Identity-theft insurance

YesRead 21 Sep 2026 · equifax.com.au

Insurance

Identity Guard insurance offers up to $15,000 of cover, subject to terms, conditions, exclusions, and limitations.Read 8 Oct 2026 · equifax.com.au

Insurance coverage examples

Equifax lists legal expenses, lost wages, outstanding fraudulent debts, document application costs, key or lock replacement, and travel-related expenses as areas of Identity Guard cover.Read 9 Oct 2026 · equifax.com.au

Insurance terms

The insurance booklet says cover is available to eligible members and is provided under a master policy issued to Equifax Pty Ltd by AIG Australia Limited.Read 8 Oct 2026 · equifax.com.au

Monitored information

The listed monitoring covers a driver’s licence number, up to 4 passports, 10 bank accounts, 10 credit cards, 10 gamer tags, 5 email addresses, 5 phone numbers, 5 physical addresses, 5 insurance ID numbers, and mother’s maiden name.Read 9 Oct 2026 · equifax.com.au

Monitoring

Identity Protection powered by Norton provides dark web and social media monitoring of personal information supplied by the customer.Read 9 Oct 2026 · equifax.com.au

Online access

Equifax describes sign-up as online and directs subscribers to access their account dashboard.Read 9 Oct 2026 · equifax.com.au

Printable tags

The plan includes printable key and luggage tags intended to secure personal items without exposing personal details.Read 9 Oct 2026 · equifax.com.au

Plans and prices

Every Equifax Identity Protect plan and price →

Where Specifiction places it

• Identity Theft Protection Services#8 of 258.2
• Identity theft protection#12 of 258.0