DelightChat vs Rasayel
DelightChat
delightchat.io
Rasayel
rasayel.ioSide by side
| Figure | DelightChat | Rasayel |
|---|---|---|
| Price from | $29/mo | $0.17/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · WhatsApp Business API Providers | 8.2 (#9) | 8.7 (#5) |
| Spec score · WhatsApp Customer Service Software | 8.2 (#14) | 8.7 (#7) |
| Spec score · Messenger Marketing Software | 8.2 (#12) | 8.7 (#4) |
| WhatsApp fees | WhatsApp message charges depend on message category and the customer's country, and DelightChat says it passes WhatsApp's rates through without markup. | Customers pay WhatsApp/Meta messaging fees directly in addition to Rasayel subscription charges. |
Plans
Rasayel
- Start$30 a month
- Grow$40 a month
- Enterprise$2,000 a month
- Enterprise$2 a year
In their own words
DelightChat
DelightChat combines an omnichannel support inbox with WhatsApp marketing for ecommerce brands. The shared inbox handles WhatsApp, Instagram messages and comments, Facebook Messenger messages and comments, email, and live chat. Shopify integration shows customer and order details and lets agents view, edit, refund, duplicate, or cancel orders from the dashboard. WhatsApp tools include broadcasts, abandoned-cart recovery, order notifications, cash-on-delivery verification, and opt-out management. Automations can send replies, assign tickets, add tags, and support self-service order tracking and help articles. Shopify Flow can trigger WhatsApp messages from workflows. A GPT-powered drafting and rewriting assistant is available as a paid add-on with monthly free usage limits. Plans start at $29/mo with a 14-day trial and no free plan. Startup includes 500 tickets, 2,500 contacts, five team members, and three support channels monthly. WhatsApp charges are extra and vary by message category and customer country.
Rasayel
Rasayel is a WhatsApp-focused communication platform for teams, combining a shared inbox with broadcasts, automations, integrations, and developer APIs. Inbox features include assignments, private notes, and personalized notifications. A no-code chatbot builder with AI features supports sales and customer-service workflows. WhatsApp capabilities include Flows, interactive and template messages, and end-to-end encryption. The listed CRM integrations are Pipedrive, HubSpot, and Salesforce: Pipedrive is included in Start, while HubSpot and Salesforce are listed for Grow. Rasayel also provides a native Zapier integration, GraphQL and REST APIs, and webhooks. The pricing feature table lists Android and iOS mobile apps. Start costs $30 a month per user, with a minimum of five team members, three WhatsApp numbers, and 10K messages per month. Grow costs $40 a month per user, with a minimum of ten team members, five numbers, and 25K messages per month. A 7-day trial is listed. WhatsApp messaging fees are paid directly to WhatsApp/Meta. Salesforce Starter Edition is not supported.