DelightChat vs Soclo
DelightChat
delightchat.ioSoclo
soclo.appSide by side
| Figure | DelightChat | Soclo |
|---|---|---|
| Price from | $29/mo | £7.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Social Customer Service Software | 8.2 (#9) | 8.8 (#4) |
| Integrations | The pricing page lists Shopify Flow integration for triggering WhatsApp messages from workflows. | The Android listing names Square, SumUp, Zettle, Cal.com, Xero and HubRise integrations for sales, bookings and order data. |
| Pricing limits | Plans have monthly ticket and marketing-contact allowances, with extra usage priced per additional tickets or contacts. | The ongoing Free plan includes no AI credits, and one-off credit packs are available separately and do not expire. |
| Product | DelightChat combines an omnichannel customer support inbox with WhatsApp marketing for ecommerce brands. | Soclo is an AI content and marketing app for planning, creating and publishing marketing work. |
| Security | The privacy policy says DelightChat has technical and organizational measures designed to protect personal information and identifies AWS as its cloud computing service provider. | Soclo says it uses HTTPS/TLS in transit, storage-system encryption at rest where provided, and separate protection for connected-account tokens. |
Plans
Soclo
- FreeFree
- Starter£7.99 a month
- Pro£19.99 a month
- Business£49.99 a month
- Autonomy£99.99 a month
In their own words
DelightChat
DelightChat combines an omnichannel support inbox with WhatsApp marketing for ecommerce brands. The shared inbox handles WhatsApp, Instagram messages and comments, Facebook Messenger messages and comments, email, and live chat. Shopify integration shows customer and order details and lets agents view, edit, refund, duplicate, or cancel orders from the dashboard. WhatsApp tools include broadcasts, abandoned-cart recovery, order notifications, cash-on-delivery verification, and opt-out management. Automations can send replies, assign tickets, add tags, and support self-service order tracking and help articles. Shopify Flow can trigger WhatsApp messages from workflows. A GPT-powered drafting and rewriting assistant is available as a paid add-on with monthly free usage limits. Plans start at $29/mo with a 14-day trial and no free plan. Startup includes 500 tickets, 2,500 contacts, five team members, and three support channels monthly. WhatsApp charges are extra and vary by message category and customer country.
Soclo
Soclo is an AI content and marketing app for planning, creating and publishing marketing work. Its tools cover strategy, content and adverts, social publishing, website building, inbox, bookings, payments and analytics. Autopilot can plan, create and schedule content on a chosen rhythm; approval is the default, while automatic posting can be enabled for selected content types. Soclo supports paid advertising across Facebook, Instagram, Snapchat, TikTok, X and Google. Ads Watch can monitor live campaigns and pause wasteful spend. Soclo MCP connects to Claude, ChatGPT, Grok, Kimi and other remote MCP clients, and approved content can be published to connected social accounts. The ongoing Free plan allows manual publishing but has no monthly AI credits. Starter costs £7.99/month, Pro £19.99/month, Business £49.99/month and Autonomy £99.99/month. Monthly Starter and Pro subscriptions have a three-day trial where offered by the app store; yearly plans, Business and Autonomy do not include a trial. Soclo says it uses HTTPS/TLS in transit and encryption at rest where provided. It has not completed SOC 2, ISO or other certifications.