| Price from | $32/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Chatbot Builders | 8.5 (#61) | 9.1 (#8) |
| Audience | Denser describes website chatbots for customer support and lead capture, and knowledge-base chatbots for internal document questions and research. | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | The Standard plan and above include tickets for Zendesk, Intercom, Freshdesk, and HubSpot. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Knowledge sources | The knowledge base can combine files, websites, Google Drive, links, and curated question-and-answer pairs. | Agents can learn from websites, help centers, documents, PDFs, internal guides, support tickets and question-answer pairs. |
| Product | Denser is a customer experience platform with AI chatbots and Helpdesk for live chat, tickets, and team follow-up. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | Denser says data is encrypted at rest and in transit using TLS, and customer content is not used to train shared models. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The pricing page lists dedicated accuracy support for Business and priority support for Enterprise. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
