DentinCloud vs Open Dental

DentinCloud is cloud-based software for dental clinics to manage appointments, patient records, dental charts, and billing. Its calendar supports recurring appointments, doctor-specific working hours, conflict alerts, and automatic reminders. A dental chart records treatments by tooth and keeps a timeline of past records. Billing tools include multi-currency invoices and insurance claims; inventory tracking can flag low stock. Listed integrations include QuickBooks, Xero, Google Calendar, WhatsApp Business, payment processors, and a REST API. The service runs in a browser and adjusts to tablets and smartphones; native iOS and Android apps are described as in development. DentinCloud offers a free plan and a 14-day trial. The free tier allows two users, 250 patients, and 500 MB of storage. Starter costs $11 a month, billed monthly, and Pro costs $16 a month, billed monthly. The maker says patient and clinic data is encrypted at rest with AES-256 and transmitted using TLS 1.2+, and that the infrastructure receives regular independent security audits.

Open Dental is dental practice software sold with a software license and support plan. Its listed eServices include a patient portal, web forms, automated messaging, texting, eClipboard, mobile access, and online scheduling. Practice features include patient self-booking, provider calendars, appointment reminders, online intake forms, and support for multiple locations. A free trial does not expire, but it is limited to 30 patients and does not include API or eServices access. The trial provides a blank database and a demo database with fictional patients, but not copyrighted CDT content. The client program cannot run on Linux or Mac workstations, though Linux or macOS can be used as a server alternative. Monthly support includes updates and phone, chat, and email technical assistance, with up to two specific issues per call. The listed Other Countries plan is $89/month/location or office under a 12-month contract; US pricing is $199/month/location or office for the initial 12 months, then a reduced rate of $149/month/location after 12 consecutive months. Fees vary by location, provider count, and added functionality; data conversion is extra.