Dentrix Ascend vs Practice-Web
Dentrix Ascend
dentrixascend.comPractice-Web
practice-web.comSide by side
| Figure | Dentrix Ascend | Practice-Web |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| Plans published | 1 | 10 |
| Spec score · Dental Clinic Software | 7.0 (#10) | 7.8 (#5) |
| Spec score · Dental Practice Management Software | 6.9 (#10) | 7.7 (#4) |
| Spec score · Dental Software | 7.1 (#12) | 7.7 (#7) |
| Spec score · Dental Charting Software | 7.0 (#13) | 7.8 (#5) |
| Spec score · Dental Appointment Scheduling Software | 7.0 (#36) | 7.7 (#21) |
| Headquarters | American Fork, Utah, United States | El Dorado Hills, California, United States |
| Integrations | The Henry Schein One API Exchange provides integrations with preferred vendors, custom development, and data access, with SOC 2 Type II compliance and OAuth 2.0 security. | Named partners include DentalXChange, Global Payments, Patient Xpress, DocPay, DoseSpot, Dental Intelligence, TSI, and Flex. |
| Purpose | Dentrix Ascend is a cloud-based dental practice management system combining scheduling, billing, imaging, patient communication, and analytics. | Practice-Web is a practice management solution designed for dentists, covering scheduling, charting, billing, and patient communication. |
| Security | The maker states that Dentrix Ascend uses SOC 2 Type II compliance, encrypted backups, and role-based access controls and meets HIPAA requirements. | Security features include role-based user permissions, lock dates, and an audit trail that records user actions and related details. |
| Support | Customer support includes a resource center, help topics, United States phone support, and an AI virtual assistant. | Practice-Web describes support for installation, training, upgrades, adding computers, and expanding smart tools, with contact by phone or email. |
Plans
Practice-Web
- Mass Email Marketing$35 a month
- iPad/ Android Tablet Patient Forms$65 a month
- Online Patient Reviews$69 a month
- Additional TrainingPriced on request
- Auto and Two-Way Texting$90 a month
- Online Scheduling$119 a month
- Smart Caller ID$119 a month
- Practice-Web for Additional Office$129 a month
- Practice-Web for First Office$179 a month
- Database Conversion$1,195, paid once
In their own words
Dentrix Ascend
Dentrix Ascend has no write-up on Specifiction yet; its figures are above.
Practice-Web
Practice-Web is an on-premises practice management system for dental offices, covering scheduling, charting, billing, and patient communication. Its 3-D tooth chart records existing, referred, current, and planned treatment, and patients can sign treatment plans electronically. Staff can use the scheduler to find openings, make appointments, view patient information, and update confirmations through pwConnect texting. The system provides more than 60 reports and supports custom reports built with queries. Payment and claims functions include real-time insurance eligibility and benefits checks, eclaims, pay-by-text, and merchant card processing. Security features include role-based permissions, lock dates, and an audit trail of user actions and related details. The vendor says the software is designed to help offices become HIPAA-compliant, while each office remains responsible for its own compliance. Listed operating systems include Windows 10, Windows 8/8.1, Windows Server 2016, and Windows Server 2012. A free trial has a 30-patient entry limit and can be installed on a workstation or server. The listed first-office plan is $179 a month for 12 months, then $129 a month.