Desk365 vs Track-It!

Desk365

8.6 #3 in Help desk software

About Desk365

Track-It!

6.1 #38 in IT Help Desk Software

About Track-It!
Desk365Track-It!
Free planYesNo
Free trialYesYes
Paid from$12/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, self-hosted, Web, Windows
Free planYesNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Approval workflowsYesYes
Mobile appsYesYes

Both are listed in Best IT Help Desk Software. On Specifiction, Desk365 scores higher on our published basis.