Deskero vs NapoleonCat
Deskero
deskero.com
NapoleonCat
napoleoncat.comSide by side
| Figure | Deskero | NapoleonCat |
|---|---|---|
| Price from | $12/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Social Customer Service Software | 9.3 (#1) | 7.2 (#20) |
| Free plan | Yes | No |
Plans
NapoleonCat
- Standard$89 a month
- Pro$109 a month
- Expert$139 a month
- Enterprise$465 a month
In their own words
Deskero
Deskero is a customer-support platform from a London-based maker founded in 2012. It combines a shared inbox, help center, customer portal, ticket automation, SLA management, and API access. The free Start plan costs nothing, includes one agent, and allows unlimited customers. Grow costs $9 a month billed annually, or USD 12 per agent per month with monthly payment; it supports up to five agents and adds social network ticketing, automatic assignment, live chat, and full APIs. Business costs $25 a month billed annually, or USD 30 per agent per month with monthly payment. It allows unlimited agents and adds multi-channel support, ticket assignment rules, service levels, and automations. Premium costs $90 a month billed annually, or USD 120 per agent per month with monthly payment. It also allows unlimited agents and adds multi-brand management, time tracking, extended business rules, and free internal agents. The listed platform is an API.
NapoleonCat
NapoleonCat has no write-up on Specifiction yet; its figures are above.