Deskero vs SleekFlow
Deskero
deskero.com
SleekFlow
sleekflow.ioSide by side
| Figure | Deskero | SleekFlow |
|---|---|---|
| Price from | $12/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Social Customer Service Software | 9.3 (#1) | 7.9 (#12) |
| Headquarters | London, United Kingdom | Hong Kong |
| Integrations | Official integrations include Zapier, Gmail, Outlook, Magento and WordPress, while user listings also mention Twitter/X, Zendesk Sell, Adobe Commerce and Meta for Business. | Listed channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. |
| Security controls | Official materials list HTTPS/SSL, customer certificate hosting, IP restrictions, configurable password policies, SSO and granular permissions. | The company says its enterprise security controls include role-based access control, industry-standard encryption, and regular third-party penetration testing. |
| Support | Plan comparison lists knowledge-base and web-portal self-service, email support, and higher-tier 8x5 or 24x7 support options. | The pricing page says every user gets 24/7 AI chat support and office-hour email support; Premium adds human chat support Monday to Friday during listed regional hours. |
Plans
SleekFlow
- Essential$49 a month
- Pro$109 a month
- Premium$279 a month
- EnterprisePriced on request
In their own words
Deskero
Deskero is a customer-support platform from a London-based maker founded in 2012. It combines a shared inbox, help center, customer portal, ticket automation, SLA management, and API access. The free Start plan costs nothing, includes one agent, and allows unlimited customers. Grow costs $9 a month billed annually, or USD 12 per agent per month with monthly payment; it supports up to five agents and adds social network ticketing, automatic assignment, live chat, and full APIs. Business costs $25 a month billed annually, or USD 30 per agent per month with monthly payment. It allows unlimited agents and adds multi-channel support, ticket assignment rules, service levels, and automations. Premium costs $90 a month billed annually, or USD 120 per agent per month with monthly payment. It also allows unlimited agents and adds multi-brand management, time tracking, extended business rules, and free internal agents. The listed platform is an API.
SleekFlow
SleekFlow is a paid agentic AI platform that brings customer conversations into an omnichannel inbox and connects them with CRM profiles. Profiles can include lifecycle stage, purchase history, and owner assignment. AI agents use business data to recommend products, schedule bookings, and resolve support tickets. Other listed tools include broadcast campaigns, an automation flow builder, analytics, lifecycle management, and ticketing. Channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. SleekFlow identifies itself as an official WhatsApp Business Solution Provider, with shared inbox and interactive messaging features. It supports Android, iOS, web, and API access. Plans include Essential at $49 a month, Pro at $109 a month, Premium at $279 a month, and custom Enterprise pricing. A 7-day Pro trial is available without a credit card; there is no free plan.