Deskero vs Soclo
Deskero
deskero.comSoclo
soclo.appSide by side
| Figure | Deskero | Soclo |
|---|---|---|
| Price from | $12/mo | £7.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Social Customer Service Software | 9.3 (#1) | 8.8 (#4) |
| Documentation | The user guide covers subscription, access roles, dashboards, ticket import and processing, customers, social monitoring and knowledge-base administration. | The official site provides a 43-question FAQ covering plans, credits, publishing, data and feature availability. |
| Integrations | Official integrations include Zapier, Gmail, Outlook, Magento and WordPress, while user listings also mention Twitter/X, Zendesk Sell, Adobe Commerce and Meta for Business. | The Android listing names Square, SumUp, Zettle, Cal.com, Xero and HubRise integrations for sales, bookings and order data. |
| Licence | Deskero is proprietary hosted software; its terms grant limited service access, reserve intellectual-property rights and prohibit decompilation or reverse engineering. | Soclo is proprietary software; its terms say the service, software, interface and branding belong to Socialiser App Ltd or licensors and grant only limited use rights. |
| Security controls | Official materials list HTTPS/SSL, customer certificate hosting, IP restrictions, configurable password policies, SSO and granular permissions. | Soclo states that it uses HTTPS/TLS, storage encryption where supported, separately protected connection tokens, least-privilege access and revocable integrations. |
| What it does | Deskero is a cloud help-desk platform that centralizes customer requests from email, chat, web, phone and social networks. | Soclo combines AI marketing strategy, content and advert creation, social publishing, customer conversations, analytics, Autopilot and payment tools. |
Plans
Soclo
- FreeFree
- Starter£7.99 a month
- Pro£19.99 a month
- Business£49.99 a month
- Autonomy£99.99 a month
In their own words
Deskero
Deskero is a customer-support platform from a London-based maker founded in 2012. It combines a shared inbox, help center, customer portal, ticket automation, SLA management, and API access. The free Start plan costs nothing, includes one agent, and allows unlimited customers. Grow costs $9 a month billed annually, or USD 12 per agent per month with monthly payment; it supports up to five agents and adds social network ticketing, automatic assignment, live chat, and full APIs. Business costs $25 a month billed annually, or USD 30 per agent per month with monthly payment. It allows unlimited agents and adds multi-channel support, ticket assignment rules, service levels, and automations. Premium costs $90 a month billed annually, or USD 120 per agent per month with monthly payment. It also allows unlimited agents and adds multi-brand management, time tracking, extended business rules, and free internal agents. The listed platform is an API.
Soclo
Soclo is an AI content and marketing app for planning, creating and publishing marketing work. Its tools cover strategy, content and adverts, social publishing, website building, inbox, bookings, payments and analytics. Autopilot can plan, create and schedule content on a chosen rhythm; approval is the default, while automatic posting can be enabled for selected content types. Soclo supports paid advertising across Facebook, Instagram, Snapchat, TikTok, X and Google. Ads Watch can monitor live campaigns and pause wasteful spend. Soclo MCP connects to Claude, ChatGPT, Grok, Kimi and other remote MCP clients, and approved content can be published to connected social accounts. The ongoing Free plan allows manual publishing but has no monthly AI credits. Starter costs £7.99/month, Pro £19.99/month, Business £49.99/month and Autonomy £99.99/month. Monthly Starter and Pro subscriptions have a three-day trial where offered by the app store; yearly plans, Business and Autonomy do not include a trial. Soclo says it uses HTTPS/TLS in transit and encryption at rest where provided. It has not completed SOC 2, ISO or other certifications.