Deskpro vs Giva ChangeManager

Deskpro

8.2 #12 in Help desk software

About Deskpro

Giva ChangeManager

7.0 #21 in IT Knowledge Base Software

About Giva ChangeManager
DeskproGiva ChangeManager
Free planNoNo
Free trialYesYes
Paid from$39/mo$6.33/mo
PlatformsAndroid, api, iOS, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Shared inboxYes
SLA managementYes
Help centerYes
Ticket automationYes
API accessYes
Included agent seats5
Paid from76 /user/mo
Internal employee portalYes
AI-powered searchYes
Single sign-onYes
Audit trailYes
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Emergency changesYes
Change audit trailYes
CMDB linkingYes

Listed together in Best IT Knowledge Base Software