Desku AI Chatbot Builder vs DialogKit
Desku AI Chatbot Builder
desku.io
DialogKit
dialogkit.ioSide by side
| Figure | Desku AI Chatbot Builder | DialogKit |
|---|---|---|
| Price from | $39/mo | $0.03/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 4 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.1 (#114) |
| Analytics | The builder includes conversation analytics for tracking chatbot performance and accuracy. | The product page says its analytics track conversations, conversion rates, and drop-off points in real time. |
| Deployment channels | multichannel | multichannel |
| Founded | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. | 2024 |
| Free plan | Yes | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The pricing page names Slack, Zapier, webhooks, and API among its integrations. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | DialogKit describes itself as a no-code conversational flow builder for creating, deploying, and managing automated chat experiences. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | The privacy policy says data is encrypted at rest and in transit, role-based access uses multi-factor authentication for team members, and backups are retained for 30 days. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The contact page lists support by email, typical replies within 24 hours, and weekday support hours of 9am to 5pm EST. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
DialogKit
- FreeFree
- Usage overage$0.03 a month
- FreeFree
- Usage above free tier$0.03 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.