Desku AI Chatbot Builder vs Doupple
Desku AI Chatbot Builder
desku.ioDoupple
doupple.comSide by side
| Figure | Desku AI Chatbot Builder | Doupple |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 8 | 2 |
| Spec score · Chatbot Builders | 9.1 (#10) | 7.4 (#215) |
| Analytics | The builder includes conversation analytics for tracking chatbot performance and accuracy. | The dashboard tracks messages, AI unit use, leads, and conversation history by agent. |
| Deployment channels | multichannel | website |
| Free plan | Yes | Yes |
| Headquarters | Wilmington, Delaware, United States | India |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The maker lists compatibility with Shopify, WordPress, Next.js, Webflow, and plain HTML through a script embed. |
| Knowledge-base answers | Yes | Yes |
| Privacy | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. | The privacy policy says chat messages are ephemeral and not permanently stored in Doupple’s database. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | The privacy policy lists HTTPS/TLS encryption, bcrypt password hashing, authenticated and rate-limited API access, and Supabase row-level security. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The contact page lists email support and an average response time under 24 hours. |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.