Desku AI Chatbot Builder vs Formito
Desku AI Chatbot Builder
desku.ioFormito
formito.comSide by side
| Figure | Desku AI Chatbot Builder | Formito |
|---|---|---|
| Price from | $39/mo | $1.42/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 7 |
| Spec score · Chatbot Builders | 9.1 (#10) | 7.8 (#170) |
| Deployment channels | multichannel | website |
| Free plan | Yes | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | Listed integrations include Webhooks, Gmail, Google Sheets, Slack, Zapier, Mailchimp, Zendesk, Stripe, Airtable, Monday, Adalo, and QuickBase. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Formito is a no-code chatbot builder for collecting leads, processing payments, providing customer service, scheduling appointments, and more. |
| Paid from | 39 | 17 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The Help Center links to a knowledge base, FAQ, changelog, contact option, and bug reporting. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Formito
- FreeFree
- Personal$20 a month
- Startup$60 a month
- Business$120 a month
- Personal$17 a year
- Startup$50 a year
- Business$100 a year
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.