Desku AI Chatbot Builder vs Hexabot
Desku AI Chatbot Builder
desku.ioHexabot
hexabot.aiSide by side
| Figure | Desku AI Chatbot Builder | Hexabot |
|---|---|---|
| Price from | $39/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 9 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.6 (#48) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Knowledge-base answers | Yes | Yes |
| License | Desku is a cloud subscription service with a limited, revocable business-use license; the terms prohibit resale and reverse engineering, and no open-source license is stated. | Hexabot V3 is source-available under the Fair Core License, Version 1.0, with an Apache License 2.0 future license stated by the maker. |
| Paid from | 39 | 19 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The Pro plan includes priority support, while Enterprise offers a dedicated success manager, priority support, and SLA-backed uptime and compliance support. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Hexabot
- CommunityFree
- Starter$19 a month
- Pro$59 a month
- Unlimited$149 a month
- CommunityFree
- Starter$19 a month
- Pro$59 a month
- Unlimited$149 a month
- EnterprisePriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.