Desku AI Chatbot Builder vs IMFA Agents
Desku AI Chatbot Builder
desku.ioIMFA Agents
imfa.appSide by side
| Figure | Desku AI Chatbot Builder | IMFA Agents |
|---|---|---|
| Price from | $39/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 4 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.3 (#85) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | Wilmington, Delaware, United States | Morocco |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | IMFA names OpenAI, Claude, Gemini, Kimi, and DeepSeek as model providers, and Codex, Claude Code, Cursor, and VS Code as MCP clients. |
| Knowledge-base answers | Yes | Yes |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | IMFA creates managed AI chatbots from plain-language briefs and lets businesses publish them across customer channels. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | The privacy policy describes authenticated server-side access controls, scoped authorization, protected credentials, rate limits, and operational records as safeguards. |
| Paid from | 39 | 10 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The maker lists [email protected] for support requests and a phone number for calls during business hours in Morocco. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
IMFA Agents
- StandardFree
- Pro$10 a month
- StandardFree
- Custom SolutionsPriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.