Desku AI Chatbot Builder vs Inforobo
Desku AI Chatbot Builder
desku.ioInforobo
inforobo.comSide by side
| Figure | Desku AI Chatbot Builder | Inforobo |
|---|---|---|
| Price from | $39/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 4 |
| Spec score · Chatbot Builders | 9.1 (#10) | 7.8 (#166) |
| Analytics | The builder includes conversation analytics for tracking chatbot performance and accuracy. | The product provides reporting and lets customers review conversations between visitors and the virtual agent. |
| Deployment channels | multichannel | website |
| Free plan | Yes | No |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | A human agent can monitor conversations and take over from the bot when needed. |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The intra-organizational assistant page describes custom integrations with existing BI, ERP, CPM, finance, and accounting tools. |
| Knowledge-base answers | Yes | Yes |
| Languages | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. | The FAQ says Inforobo supports over 100 languages, while text-to-speech and speech recognition are available for most languages. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Inforobo is a SaaS virtual assistant and chatbot platform for customer service, sales, lead generation, live chat, and knowledge retrieval. |
| Paid from | 39 | 9 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The contact page invites users to submit a form for information and says the company will get back to them. |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Inforobo
- Basic$9 a month
- Professional$99 a month
- EnterprisePrice not published
- Custom plansPriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.