Desku AI Chatbot Builder vs Manychat
Desku AI Chatbot Builder
desku.ioManychat
manychat.comSide by side
| Figure | Desku AI Chatbot Builder | Manychat |
|---|---|---|
| Price from | $39/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 5 |
| Spec score · Chatbot Builders | 9.1 (#10) | 9.0 (#16) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | Wilmington, Delaware, United States | 450 Lexington Ave, 4th Floor, New York, NY 10017 |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The integrations page lists Hotmart, Flodesk, Klaviyo, MailChimp, ActiveCampaign, Kit, Google Sheets, and HubSpot, plus Zapier and Make. |
| Knowledge-base answers | Yes | Yes |
| Privacy | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. | Manychat says its Privacy Policy and Data Processing Agreement are aligned with GDPR and other privacy-related regulations. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Manychat provides social and messaging automations for Instagram, WhatsApp, TikTok, and Messenger. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | Support varies by plan: Free includes self-serve resources, Essential and Pro include business-day email support, and Business and Advanced include priority email support. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Manychat
- FreeFree
- Essential$14 a month
- Pro$29 a month
- Business$69 a month
- Advanced$139 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.
Manychat
Manychat automates social and messaging conversations across Instagram, WhatsApp, TikTok, and Messenger. It can respond to comments, direct messages, and Story mentions, and automated messages can collect email addresses or phone numbers. Its builder includes customizable flows, Quick Automations, and more than 60 ready-made templates on the Free plan. Manychat AI can answer direct messages and comments, handle frequently asked questions, help build flows, and improve message copy. Paid plans list additional connected channels, including Telegram, SMS, and Email, with channel allowances varying by plan. Integrations include tools such as Google Sheets, HubSpot, MailChimp, and Klaviyo, as well as Zapier and Make; an API supports custom connections. Plan allowances for active contacts, channels, users, and Inbox seats differ, and paid plans charge for contacts above the included amount. Free includes 25 active contacts monthly, two channels, four active automations, one user, and one Inbox seat. Essential is $14 a month; Pro is $29 a month; Business is $69 a month; Advanced is $139 a month. The service also notes a 14-day trial.