Desku AI Chatbot Builder vs Sitebot
Desku AI Chatbot Builder
desku.ioSitebot
sitebot.coSide by side
| Figure | Desku AI Chatbot Builder | Sitebot |
|---|---|---|
| Price from | $39/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 8 | 3 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.0 (#126) |
| AI bot generation | Yes | Yes |
| Analytics | The builder includes conversation analytics for tracking chatbot performance and accuracy. | Its analytics are described as surfacing pain points, drop-off points, feature requests, service gaps and purchase intent. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Headquarters | Wilmington, Delaware, United States | San Francisco, California, USA |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The integrations page lists Slack, Zendesk, Shopify, Messenger, Framer, Webflow, Weebly, WordPress and Wix; Zapier, Google Chat and WhatsApp are marked “Coming Soon.” |
| Knowledge-base answers | Yes | Yes |
| Languages | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. | The site says the chatbot serves customers in more than 80 languages. |
| Privacy | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. | The privacy policy says SiteBot does not sell personal information to third parties and may share it with service providers working on its behalf. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Sitebot describes itself as a no-code AI chatbot for businesses that answers FAQs around the clock and generates leads. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | The privacy policy says Sitebot uses commercially acceptable means to protect personal data but cannot guarantee absolute security. |
| Paid from | 39 | 49 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The contact page says the team will respond to form submissions within 24 hours. |
| Training | The builder accepts FAQs, documents, URLs and question-and-answer entries as chatbot training material. | The chatbot can be trained on website content, FAQs, documents, manuals and brochures. |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Sitebot
- Pro Chatbot Plan$49 a month
- Elite Chatbot Plan$99 a month
- Enterprise Chatbot PlanPriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.